Posted at: 13 December

Sales Operations Analyst

Company

Geotab

Geotab is a Canadian technology company headquartered in Oakville, Ontario, specializing in B2B SaaS fleet management and telematics solutions for the global transportation and logistics markets.

Remote Hiring Policy:

Geotab operates under a flexible hybrid working model, allowing employees to work both in-person and remotely. While the company supports remote work, candidates must have US residency, as many roles are focused on North America.

Job Type

Full-time

Allowed Applicant Locations

United States

Salary

$70,000 to $90,000 per year

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Job Description

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.
 
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.
 
Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Sales Operations Analyst, SMB who will serve as the primary analytical partner and point of contact for SMB Sales Leaders to drive increased sales productivity and achieve SMB revenue goals. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Sales Operations Analyst, SMB your key area of responsibility will be performing advanced analysis to uncover root causes and drive efficiency within the SMB sales teams and supporting operations. This includes ensuring the continuous and equitable flow of leads and accounts, troubleshooting tools, providing insights through local reporting and SFDC dashboard updates, and managing the internal process documentation library. You will need to work closely with Sales Leaders, and cross-functional partners like Product Management (PM), Business Intelligence (BI), Revenue Operations (Rev Ops), Sales Value Team (SVT), Marketing, and Learning & Development (L&D).

To be successful in this role you will be a trusted advisor who champions thoughtful communication, and has the ability to articulate complex business problems in a meaningful and effective way to facilitate the ease of understanding key problems. In addition, the successful candidate will have advanced analytical skills to uncover root causes and solutions, strong process management capabilities to critically evaluate and optimize current processes, and the ability to build scalable solutions that incorporate strategic direction.

How you'll make an impact:

  • Partner directly with Sales Leaders to assess, evaluate, and implement high-impact, scalable, and best-practice sales solutions tailored to the SMB segment.
  • Perform advanced analysis to uncover root causes, increase efficiency, and drive solutions within Sales and Operations, including local reporting, SFDC updates, and evaluating Ops Case effectiveness.
  • Oversee day-to-day work such as lead and account management (both manual and automated), OC review, and critical process evaluation to cut time, cost, or rep inefficiency, ensuring the continuous and equitable flow of resources to the sales teams.
  • Collaborate on establishing and building best initiatives quickly, developing solutions that strategically enhance the productivity of our sales teams and aligning with Ops partners globally to ensure scalability.
  • Strengthen communication across aligned sales team leadership, Analysts, MPs, and other internal business partners, fostering an inclusive environment that aligns with company values.

What you'll bring to this role:

  • 3-5 years of business analysis experience working with stakeholders within a cross-functional matrix environment.
  • Experience in a Sales Operations, Sales Enablement, or Operations role, preferably within a B2B SaaS or technology company.
  • Proven ability to quickly learn new software and technologies in a constantly evolving tool ecosystem.
  • Excellent data analysis skills with a high degree of proficiency in Microsoft Excel or Google Sheets (e.g., pivot tables, VLOOKUPs, functions).
  • Exceptionally detail-oriented with strong organizational and project management skills.
  • A process-driven mindset with a proven ability to identify inefficiencies and implement improvements.
  • Excellent written and verbal communication skills in English and French.
If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.
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