Posted at: 25 November

GTM Systems Analyst

Company

Honeycomb

Honeycomb.io is a remote-first B2B observability platform headquartered in the United States, specializing in unifying logs, metrics, and traces for software engineering teams across various industries.

Remote Hiring Policy:

Honeycomb is a remote-first company, hiring from various locations including the United States and Canada, with a culture that emphasizes results over location.

Job Type

Full-time

Allowed Applicant Locations

United States, Canada

Salary

$150,000 to $175,000 per year

Job Description

What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! 
 
If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases
 
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
 
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote

Little more about the team:

The GTM Systems team sits at the center of Honeycomb’s Revenue organization, powering the tools, automations, and data flows that enable Sales, Marketing, and Customer Success to operate with speed and precision. We manage a 20+-tool GTM tech stack and partner deeply across RevOps, CS Ops, and Marketing Ops to ensure our systems scale with the business. As an IC4 GTM Systems Analyst, you’ll join a small but highly impactful team trusted to solve complex technical problems, drive systems strategy, and enable the operational backbone that fuels Honeycomb’s growth.

What you’ll do in the role:

  • Own and administer key GTM systems—including Salesforce and our broader 20+ tool ecosystem—ensuring stability, accuracy, and seamless cross-functional integrations.
  • Lead the end-to-end analysis, design, and implementation of system enhancements, automations, and workflow optimizations with high autonomy.
  • Manage and resolve system tickets with urgency and precision, improving ticket velocity and materially reducing backlog.
  • Partner with RevOps leadership to document systems architecture and drive a unified, scalable GTM systems roadmap.
  • Implement AI-enabled improvements and low-code/no-code automations to unlock operating leverage across GTM teams.
  • Serve as a subject matter expert for Salesforce and GTM tooling, advising leaders on system capabilities and best-practice adoption.
  • Collaborate closely with Sales, CS, Marketing, and Ops to streamline processes, improve data flow, and increase operational efficiency.
  • Contribute to system consolidation efforts and long-term initiatives that enhance cross-functional alignment and GTM scalability.

What you’ll bring to the role:

  • Proven Salesforce administration expertise; ability to independently configure complex workflows, automations, and integrations.
  • Deep understanding of GTM systems architecture and how data moves across CRM, marketing automation, engagement, and enablement tools.
  • Ability to translate ambiguous or complex business needs into clear technical requirements and scalable systems solutions.
  • Experience managing a high-volume ticket queue with strong prioritization, communication, and stakeholder-management skills.
  • Hands-on experience with low-code/no-code tools (e.g., LeanData, Zapier) and the curiosity to leverage AI for efficiency gains.
  • Strong problem-solving mindset with comfort owning projects end-to-end, balancing support, execution, and strategic initiatives.
  • High autonomy in navigating system dependencies and making decisions that improve operational health and data integrity.
  • Background in SaaS GTM environments, with familiarity across Sales, CS, and Marketing processes.

Base Salary based on level of experience

$150,000 - $175,000 USD

What you'll get when you join the Hive:

  • A stake in our success - generous equity with employee-friendly stock program
  • It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
  • Time to recharge - Unlimited PTO and paid sabbatical
  • A remote-first mindset and culture (really!)
  • Home office, co-working, and internet stipend
  • Full benefits coverage for employees, with additional coverage available for dependents
  • Up to 16 weeks of paid parental leave, regardless of path to parenthood
  • Annual development allowance 
  • And much more...
 
Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
 
 
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
  • All communications will come from an @honeycomb.io email address
    • We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo.
  • Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to:
    • Social security or tax identification numbers
    • Credit card numbers
    • Bank account information

 

Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
 
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
 
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
 
 
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
 
For more information regarding our privacy practices please see the Honeycomb Privacy Notice.
 
If you do not want us to retain your information for consideration for other roles, or want us to update it, please contact privacy@honeycomb.io. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.