Posted at: 3 February

Data Management (IT)

Company

CompanyIntersect

Intersect is a clean energy B2B company headquartered in the US, specializing in financing strategies for large-scale renewable energy projects across North America.

Remote Hiring Policy:

Intersect embraces a fully flexible remote work culture, hiring from various locations including the United States and Canada, with a preference for candidates within 60 miles of designated hubs to enhance team collaboration.

Job Type

Full-time

Allowed Applicant Locations

North America

Salary

$108,000 to $118,000 per year

Job Description

Company Overview
IPX Power, a clean energy company, develops, owns, and operates some of the world’s largest energy resources, delivering affordable, reliable power to utilities and other customers. We’re in a rapid growth phase with 4.3 GW of solar PV and 8.8 GWh of battery storage in construction or operation, with more projects under various stages of development.

IPX is a profitable, well capitalized, independent power producer that has delivered billions of dollars of industrial-scale clean energy infrastructure. The company was recently formed as a spin-out of Intersect, as a result of their recent acquisition by Google. IPX is supported by long-standing existing investors TPG Rise Climate, Climate Adaptive Infrastructure, and Greenbelt Capital Partners.

IPX is rooted in a culture of collaboration, creativity, and operational excellence. We’re building and operating billions of dollars in assets and seeking people eager to develop, build, and operate one of the world’s largest renewables and storage portfolios

About This Role
As part of IPX Power’s Technology team, you’ll help keep the organization running smoothly by owning day-to-day IT systems administration and delivering reliable, high-quality support to employees. You’ll manage core systems, maintain secure and stable environments, and serve as an escalation point for complex technical issues—ensuring teammates have the tools and access they need to do their best work. This role blends hands-on technical execution with thoughtful user support. You’ll work independently on routine system administration while partnering with teammates to improve processes, strengthen security, and document scalable IT practices.

Team Overview
This team plays a critical role in advancing IPX Power’s mission to accelerate the energy transition by enabling employees with secure, reliable, and scalable technology. Partnering closely with teams across the business, the Technology group ensures systems, tools, and support services empower collaboration, protect company data, and support growth. Joining this team offers broad exposure to modern IT operations, opportunities to improve systems and processes, and meaningful impact across the organization.

What You’ll Do

Administer Core Systems & Infrastructure
• Administer and maintain Windows and macOS systems to ensure stability, performance, and availability
• Manage user accounts, permissions, and group policies across platforms such as Google Workspace
• Perform regular system updates, patching, backups, and monitoring to maintain reliable environments

Deliver User Support & Help Desk Excellence
• Resolve escalated support tickets and act as a technical escalation point when needed
• Support employee onboarding and offboarding, including device provisioning, access management, and basic training
• Maintain clear documentation of issues, resolutions, and standard support procedures

Manage Software & IT Assets
• Install, configure, update, and maintain operating systems and business applications
• Manage software licenses, subscriptions, and compliance across the organization
• Support SaaS platforms and internal tools used across teams
• Maintain IT asset inventory and oversee device lifecycle management

Strengthen Security & System Reliability
• Apply IT security best practices, including endpoint protection, access controls, and account hygiene
• Assist with backups, disaster recovery planning, and incident response activities
• Identify potential security risks and recommend practical, scalable improvements

Improve Processes & Documentation
• Create and maintain standard operating procedures and internal documentation
• Identify opportunities to improve IT processes, automation, and overall system reliability
• Provide guidance and basic training to end users on IT tools and best practices

What You’ll Bring
• 3+ years of experience in IT support and system administration roles
• Experience supporting end users in a business or corporate environment
• Proficiency with Windows and/or macOS operating systems
• Working knowledge of networking fundamentals, including DNS and VPNs
• Experience with software deployment, patching, and license management
• Familiarity with cloud-based productivity platforms such as Google Workspace
• Experience using ticketing systems and remote support tools; familiarity with Jira will help you succeed
• Exposure to basic scripting or automation (PowerShell, Python, or Apps Script) will help you succeed
• Strong troubleshooting skills, attention to detail, and commitment to documentation
• Clear communication skills and a customer-focused mindset that builds trust with teammates
• Ability to manage multiple priorities independently in a remote work environment

Total Rewards
At IPX Power, we care about your well-being, growth, and balance. Here’s how we support you:

Total Compensation: $108,000- $118,000 (total compensation includes base salary + bonus in USD)
Health & Wellness: 100% premium coverage for you and your dependents on medical, dental, and vision
Time to Recharge: Unlimited PTO, plus two company-wide breaks (Fourth of July & end of year)
Family Support: Up to 12 weeks of fully paid parental leave, plus 6 additional weeks for birth parents; access to family planning support via Carrot and Maven
Mental Health: Free access to Spring Health which includes 5 free Therapy & psychiatry sessions, plus a Headspace account for mindfulness and meditation through our physical health vendor, Wellhub+
Retirement: 3% non-elective employer contribution to your 401k or RRSP, ensuring your financial future is on the right track
Perks & Extras: $150 monthly food stipend, $150 monthly reimbursement for cell phone/ internet, pet insurance allowance, full home office setup and free access to UrbanSitter with $625 in quarterly paid company credits, ActiveHero, and One Medical

Merger/Acquisition and Employer Transition Notice

This position is being recruited in connection with a pending acquisition of Intersect, which acquisition is expected to close around the time this role is filled. Accordingly, the employing entity for this role is expected to transition from Intersect (the entity conducting this search) to IPX Power (the post-transaction entity) at or around closing. As such, any offer of employment (if extended) may be issued by, assigned to, or assumed by IPX Power or an affiliated entity, with no intended change to the role’s core responsibilities or expected compensation.

IPX Power maintains a work environment free from discrimination, one where all employees are treated with dignity and respect. All employees share in the responsibility for fulfilling IPX Power's commitment to equal employment opportunity. IPX Power does not discriminate against any employee or applicant on the basis of age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by and consistent with applicable local laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
We sometimes use AI-powered note taking tools during interviews to support our team. They're used only for documentation and don't replace human judgment.