Posted at: 10 July

Job Opportunity : Senior BI Engineer

Company

Rackspace

Rackspace Technology is a San Antonio-based B2B cloud computing company specializing in multicloud solutions, data management, and security services for global enterprises.

Remote Hiring Policy:

Rackspace Technology supports remote work and hires globally, with team members located in various regions including North America, Europe, and Asia. Specific roles may have location requirements, such as being based in certain areas of Mexico.

Job Type

Full-time

Allowed Applicant Locations

India

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Job Description

Job Opportunity : Senior BI Engineer

India - Gurgaon / India - Remote
Public Cloud - Offerings and Delivery – Cloud Data Services /
Full - Time /
Hybrid
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Position Summary:
We are seeking a Senior BI Platform Engineer with 10+ years of experience and deep expertise in Tableau, Power BI, Alteryx, and MicroStrategy (MSTR). The ideal candidate will serve as a technical lead and administrator for our BI platforms, ensuring reliable performance, advanced user support (L3), and stakeholder engagement. This role also includes implementing and maintaining CI/CD pipelines for BI assets to ensure scalable, automated, and governed deployment processes.

Key Responsibilities:

    • Serve as platform administrator for Tableau, Power BI, Alteryx, and MSTR—managing permissions, data sources, server performance, and upgrades.
    • Provide Level 3 (L3) support for BI platforms, resolving complex technical issues, root cause analysis, and platform-level troubleshooting.
    • Design, implement, and maintain CI/CD pipelines for BI dashboards, dataflows, and platform configurations to support agile development and deployment.
    • Collaborate with cross-functional teams to gather requirements and ensure proper implementation of dashboards and analytics solutions.
    • Monitor and optimize BI platform performance, usage, and adoption.
    • Work closely with data engineering teams to ensure data quality and availability for reporting needs.
    • Create and maintain documentation for governance, support processes, and best practices.
    • Train and mentor users and junior team members on BI tools and reporting standards.
    • Act as a liaison between business stakeholders and technical teams, ensuring alignment and timely resolution of issues.
    • Manage all BI upgrades
    • Manage Power BI gateway, Tableau bridge, Alteryx server and other BI platforms capacity optimally
    • Manage and enable new features in each of the BI platforms
    • Manage licenses for each platform – automated assignments, off-boarding users off the licensing and manage the licensing optimally
    • Manage RBAC for all the BI platforms

Required Qualifications:

    • 10+ years of experience in a BI support or engineering role.
    • Advanced experience with Tableau, Power BI, Alteryx, and MSTR, including administrative functions, troubleshooting, and user support.
    • Proven experience providing L3 support and managing CI/CD pipelines for BI platforms.
    • Strong knowledge of BI architecture, data visualization best practices, and data modelling concepts.
    • Excellent roblem-solving and communication skills, with the ability to interact confidently with senior business leaders.
    • Experience with SQL, data warehouses, and cloud platforms (e.g. Azure, Snowflake) is preferred.
    • Bachelor’s degree in computer science, Information Systems, or a related field.

Preferred Qualifications:

    • Experience with Tableau Server/Cloud, Power BI Service, and MSTR administration.
    • Familiarity with enterprise data governance and access control policies.
    • Certifications in Tableau, Power BI, Alteryx, or MSTR are a plus.
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