Posted at: 8 January

Operations Engineer, #42931, #42932

Company

Eleks

ELEKS is a Tallinn-based B2B custom software engineering and consulting company, providing full-cycle development services across industries such as finance, healthcare, and logistics, with a global presence.

Remote Hiring Policy:

ELEKS supports remote work and hires from various regions, including Eastern Europe and North America, with team members located in countries such as Ukraine, Poland, Germany, and the United States. Specific roles may have hybrid requirements or travel expectations.

Job Type

Full-time

Allowed Applicant Locations

Poland, Argentina, Croatia

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Job Description

ELEKS Customer Support Office is looking for an Operations Engineer in Poland, Croatia, Argentina.
 
ABOUT CLIENT
Our client is a global technology company developing a large-scale cloud-based platform used by millions of people and businesses worldwide. The product focuses on secure, reliable, and highly available systems operating at global scale.

REQUIREMENTS

    • 4+ years of experience in IT, system administration, operations, or SRE roles
    • Strong working knowledge of Linux and/or Windows systems administration
    • Proven experience troubleshooting production infrastructure and application issues
    • Hands-on experience with scripting and automation (Bash, Python, PowerShell)
    • Solid understanding of networking fundamentals (DNS, TCP/IP, routing, basic diagnostics)
    • Experience with monitoring, alerting, and logging tools (Prometheus, Grafana, ELK, or similar)
    • Experience working with cloud platforms such as AWS or Azure
    • Familiarity with CI/CD pipelines and DevOps practices
    • Experience with version control systems (Git)

RESPONSIBILITIES

    • Ensure reliability, availability, and performance of production systems
    • Monitor system health, respond to incidents, and perform root cause analysis
    • Troubleshoot complex infrastructure and application-related issues
    • Design and improve operational processes and best practices
    • Develop and maintain operational documentation and runbooks
    • Identify and implement automation opportunities to reduce manual work
    • Collaborate with engineering teams to improve system resilience and scalability
    • Participate in on-call rotations and incident response activities
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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