Senior Product Owner (Fintech/Payments)

As a Senior Product Owner at NMI, you will play a pivotal role in shaping and executing the strategy for our next-generation platform foundation. You’ll guide multiple teams focused on building the services, infrastructure, and developer experiences that enable innovation across NMI’s ecosystem.

This role will initially focus on two critical areas:

• Partner Activation - The Partner Activation team enables partners to integrate with NMI efficiently and effectively. The team develops and maintains developer tools, sandbox environments, and onboarding processes that support a wide range of partner types. Its primary objectives include increasing partner acquisition and reducing the time required for partners to achieve value through integration.
• Partner Administration - The Partner Administration team is responsible for the shared platform layer that delivers a unified experience across NMI’s products. Its areas of focus include authentication, user management, design consistency, technical standards, and the presentation of features within a unified partner portal.

The Platform Services environment is hosted in AWS, leveraging modern cloud-native architecture to deliver scalability, reliability, and extensibility across NMI’s product suite.

At NMI, Product Owners are the driving force behind accountability, delivering products that truly meet customer needs and fuel business growth. In this role, you’ll own the execution of our strategy and roadmap — leading Agile events such as sprint and quarterly planning, backlog refinement, sprint reviews, retrospectives, prioritization, triage of production issues, and release planning.. You’ll be hands-on with product launches, making sure internal teams are equipped and excited about new capabilities. We’re looking for someone who brings a powerful mix of business insight and technical savvy, who sees the big picture but sweats the details to make it happen. If you love learning the ins and outs of your product, understanding your users deeply, and making smart, high-impact decisions, you’ll thrive here. 

We’re passionate about creating products that deliver real value — and we’re looking for someone who shares that same energy!

Key Responsibilities

Product Ownership & Agile Execution

• Prioritize and manage the product backlog for the teams, ensuring initiatives deliver maximum business and customer value.
• Develop and present feature epics and user stories with clear acceptance criteria for new functionality across partner enablement and platform infrastructure.
• Facilitate Agile events  including sprint planning, backlog refinement, daily scrum, retrospectives, sprint showcases, and demos.
• Collaborate with engineering, architecture, design, and DevOps teams to ensure technical solutions are scalable, secure, and aligned with NMI’s AWS cloud strategy.
• Conduct User Acceptance Testing (UAT) to validate that releases meet functional requirements and quality standards.
• Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI’s strategic goals.
• Collaborate with other Product Owners to align on cross-team dependencies, shared services, and platform integration points.
• Partner with engineering and DevOps teams to define platform services and standards optimized for AWS infrastructure, ensuring scalability, performance, and cost efficiency.
• Define and monitor KPIs and success metrics related to platform adoption, API utilization, ISV engagement, and partner onboarding.

Stakeholder Collaboration & Communication

• Gather and translate stakeholder requirements from technical and non-technical teams into actionable product requirements.
• Communicate product vision, upcoming work, and delivery timelines to stakeholders and executives transparently.
• Partner with marketing, design, and partner success teams to drive the Partner onboarding journeys that drive sandbox engagement and self-service integration.
• Provide enablement and product training for internal teams to ensure alignment on new capabilities and releases.
• Maintain collaboration with data and analytics teams to create insights that drive data-informed product decisions.

Quality, Governance & Standards

• Establish and champion API standards and governance frameworks that ensure consistent integration experiences across NMI’s ecosystem.
• Partner with platform architects to ensure shared components (e.g., authentication, navigation, UX frameworks) align with enterprise guidelines.
• Advocate for platform scalability, usability, and reliability across all services.
• Ensure solutions adhere to AWS best practices for performance, availability, and security.

Qualifications

• 5+ years of experience as a Product Owner or Product Manager, ideally in platform, SaaS, or developer ecosystem environments.
• Proven experience delivering API-driven products, developer platforms, or shared service infrastructure.
• Experience delivering products built on modern cloud platforms, such as AWS, with awareness of how cloud capabilities enable customer value, speed, and resilience.
• Experience with authentication and identity management (SSO, OAuth, JWT) and API lifecycle management.
• Skilled in Agile development frameworks and tools (Jira, Confluence, Figma).
• Excellent communication skills, with proven ability to bridge technical and business stakeholders.
• Demonstrated success managing complex initiatives across multiple agile teams.
• Experience coordinating software release cycles, QA processes, and documentation.
  Passion for understanding end users and translating insights into actionable product enhancements.

Nice to Have

• Experience with developer experience (DX) or partner enablement platforms.
• Familiarity with microservices and modular architecture.
• Experience working within fintech, payments, or platform-as-a-service (PaaS) domains.
• Technical background or familiarity with cloud-native tooling (Terraform, CloudFormation) is a plus.

As well as being a part of something exciting everyday, you will also receive the following benefits:

• Competitive salary + bonus 
• A remote first culture!
• Flex PTO 
• Health, Dental and Vision Insurance
• 13 Paid Holidays
• Company volunteer days

What we do!

NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We’re the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We’re creative problem solvers who help visionaries smash through boundaries and think beyond what’s possible so they can think about what’s next. But we’re not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We’re all about enabling more payments in more ways and more places.

We believe that having a diverse group of employees strengthens both our work and our workplace. We’re focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.

Equal Opportunity

NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.

Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.

Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: https://www.nmi.com/legal/privacy-policy/

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