Senior Project Manager

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

As Senior Project Manager for the VP of Marketing, Enablement, and Operations, you will act as a force multiplier and strategic partner, enabling the VP to work more effectively and efficiently. You will be a trusted advisor responsible for driving the operational cadence of the organization, leading high-priority strategic initiatives, and ensuring seamless alignment across all three functions and with key cross-functional partners.This is a role for someone with a passion for organization, meticulous attention to detail, highly collaborative  and who thrives on getting things done. 

This is not an administrative role; it is a high-impact, operational, and strategic position designed for an individual who excels at execution and accountability. In essence, your mission is to ensure no balls are dropped. You will be the master of catching, tracking, and driving all key initiatives, commitments, and action items to completion. You will provide the leverage our leadership needs to function at the highest level by ensuring the team is aligned, accountable, and executing flawlessly on our strategic priorities. Given our rapid pace (i.e., 24,791 mph), you'll need to be comfortable with constant change while consistently delivering successful, high-quality outcomes. This position is designed for an individual who excels at execution and accountability.

If you are the person who gets deep satisfaction from connecting the dots, ensuring promises are kept, and transforming conversations into concrete actions, we encourage you to apply.

What you get to do every day

Execution & Accountability Management:

• Serve as the central nervous system for the team, developing and managing a robust system for monitoring action items and commitments made in meetings, emails, and conversations.
• Proactively follow up with team members and stakeholders to ensure deadlines are met and deliverables are on track. You are the firm enforcer of our commitments. You ask, they follow.
• Identify potential roadblocks and bottlenecks before they become critical issues, and work with the responsible parties to find solutions.

Strategic Marketing & Launch Management:

• Partner with the marketing and leadership teams to project-manage high-stakes initiatives, including major product launches, large-scale campaigns, and key strategic announcements.
• Coordinate the end-to-end execution of integrated marketing and PR efforts, ensuring all cross-functional stakeholders (e.g., Marketing, Sales, Product, PR) are aligned on strategy, messaging, and timelines.
• Oversee the project plan for significant internal and external events, managing deadlines, resources, and communication to ensure a seamless and impactful experience.

Meeting & Cadence Optimization:

• Own the agenda, execution, and follow-up for key leadership meetings (e.g., weekly staff meetings, quarterly business reviews, project check-ins).
• Ensure that meetings have clear objectives, decisions are documented, and action items are assigned, communicated, and, most importantly, tracked through to completion.

Communication & Special Projects:

• Help coordinate quarterly business reviews and other team reports on behalf of the VP of Marketing, Enablement & Operations, synthesizing complex information into clear, actionable insights.
• Lead critical, cross-functional initiatives that do not have a natural owner, driving them from conception to completion.

What you bring to the role

Experience & Skills

• Minimum Bachelor’s degree in business, operations, or related field.
• 7+ years of proven experience in a project or program management role.
• Excellent organizational, project, and time management skills; can juggle and prioritize multiple tasks with varying deadlines and stakeholders without dropping the ball.
• Proven track record of working with large sets of data and using metrics to measure outcomes and drive improvements.
• Demonstrated mastery of project management tools (e.g., Asana, Trello, Jira) and methodologies.
• Experience owning program strategy, end-to-end delivery, partnering with SMEs (Subject Matter Experts) to complete project milestones, and communicating results to senior leadership.
• Ability to dive deep and fully understand the project, in order to make informed decisions.
• Strong ability in leading virtual planning and project meetings with colleagues of varying leadership levels to build consensus and influence to drive projects forward.

Technical Proficiency

• Expert in the use of Google Suite and proficient in utilizing web-based tools (i.e., Zoom, Slack, etc).

Communication & Interpersonal Skills

• Interpersonal, organizational, and critical thinking skills with adaptability to meet changing demands.
• Excellent verbal and written communication skills with an ability to streamline and explain complex issues to gain understanding and alignment.

Work Ethic & Adaptability

• Meticulous attention to detail, consistently ensuring high-quality, polished deliverables and identifying discrepancies with a keen eye in process and data.
• A self-starting attitude and desire to learn new programs and systems and widen your knowledge base about the retirement industry and our product.
• Comfortable working in a fast-paced, high-growth software company where change is a constant.
• A "people-first" approach, passionate about delivering exceptional customer experiences and being a part of a positive, high-performing team culture where psychological safety and results go hand-in-hand.

Problem Solving & Initiative:

• Self-starter, problem-solver and strong bias for action.
• A proactive, problem-solving mindset, with a focus on continuous improvement and operational scalability.
• Ability to anticipate challenges, identify next steps, and take initiative to drive projects forward without constant direction.
• Strong ability to navigate challenges, unexpected issues, and varying departmental priorities with a resilient and adaptable approach.

Nice to have

Ideal candidate will be:

• A Master of Organization & Follow-Through: You live by checklists, project plans, and reminders. Nothing falls through the cracks on your watch. You have a proven system for managing hundreds of moving pieces without getting overwhelmed.
• Proactive & Results-Oriented: You don't wait to be told what to do; you anticipate needs and act. You have a deep-seated drive to see things completed and a bias for action.
• High Emotional Intelligence & Influence: You can build trust and rapport across all levels of the organization. You know how to hold colleagues accountable and follow up persistently without alienating them. You can influence outcomes without direct authority.
• An Exceptional Communicator: Your written and verbal communication is clear, concise, and professional. You can synthesize information quickly and relay it effectively.
• Unwavering Discretion & Integrity: You will be privy to sensitive information and must be a trusted, confidential partner to the executive team.

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $125,000 - $135,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures