Posted at: 4 December

Staff Product Manager

Company

MO

MO is a SaaS provider specializing in enhancing workplace culture and customer experiences for government leaders, headquartered in the USA, targeting both B2B and public sector markets.

Remote Hiring Policy:

MO supports remote work for candidates residing in specific states, including AL, AZ, CA, CO, CT, DC, FL, GA, IL, KS, MA, MD, ME, MI, NC, NJ, NV, NY, OR, TX, VA, and WA, with a preference for candidates in the DC region.

Job Type

Full-time

Allowed Applicant Locations

Georgia

Salary

$150,000 to $157,500 per year

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Job Description

Intro

MO helps government leaders achieve their mission by designing intuitive and sustainable customer experiences that build trust and improve satisfaction. We use human-centered design to modernize and transform customer and employee experiences. We’re a small team of interdisciplinary creatives with mission, impact, and service to others deeply rooted in our DNA. We’re naive enough to believe we can change the world and bold enough to take the chance to do it.

We combine design thinking with agile delivery methods to drive visionary, human-centered products to market. Our custom solutions range in size from completely revamping an entire application to refreshing small pieces of a larger product. Everyone at MO directly impacts the direction and success of the company, and we own our roles. We value integrity, curiosity, courage, and excellence, fostering a culture of accountability and collaboration while continuously challenging each other to grow and improve. At MO, we delight in creating products and experiences that improve lives.

Overview

Are you looking to make an impact? We are looking for a Staff Product Manager to support our government client. In this position, you will be leading a small cross-functional team of technologists for Department of Veterans Affairs. If you have experience product life cycle from proof of concept to product road mapping and execution and you've helped bridge gaps between customers and interdisciplinary teams, we’d love to hear from you.

This role is remote and anticipates < 10% travel.

What You'll Do

    • Partner with program stakeholders to translate their program vision into a product strategy and delivery planDefine and manage program-wide roadmap, goals / objectives, and product strategy informed by user research, quantitative data, and client needs
    • Oversee multiple cross-functional teams to ensure iterative delivery, effective roadmapping and prioritization, and consistent release of customer-insights-driven features to market
    • Collaborate with / lead other PMs in feature prioritization, outcomes-driven success metrics definition, qual and quant data collection, user research, general solutioning, and sprint planning
    • Act as main point of contact for clients, fostering strong relationships and ensuring accurate understanding of client values and needs and continuous buy-in on product strategy and roadmap
    • Ensure successful delivery of impactful solutions, at times by scrubbing in to help craft epics and user stories, write specifications, craft GTM plans, collect analytics, synthesize user research findings, etcLead / facilitate major workshops or design thinking methods with clients and other stakeholders
    • Empower and coach teammates to effectively propose solutions to clients that map to client values and needs
    • Understand opportunities and constraints across the business, technical architecture, end-user needs, and client needs; ruthlessly focus teams and work on the highest priority solutions.
    • Proactively identify and manage risks, dependencies, and tradeoffs and communicate internally and with leadership to ensure operational support for product delivery
    • Proactively engage with impacted customers and clients across the ecosystem, to ensure the seamless rollout and adoption of new solutions
    • Directly manage and mentor other PMs on the program
    • Lead technical approach solutioning for bid proposals, and help shape organic growth within current contracts / programs
    • Collaborate internally with Digital Services Leaders to shape and grow product capabilities within the MO product team

What You'll Bring

    • 10+ years of industry experience in software development and product management managing projects with numerous stakeholders, preferably with SaaS, PaaS, or mobile app product experience
    • Someone with a strong product sense—taking a structured approach to understanding and solving problems
    • Excellent client relationship management and customer success skills
    • A design thinker and lean product thinker (e.g., hypothesis and experimentation driven approach to MVP definition); delivering using plays from design thinking including research, facilitating workshops, and enabling decision-making with clients
    • An outcome-oriented approach focused on delivering value to end users backed by measurable, data-driven results
    • Experience leading projects and aligning stakeholders around goals
    • Experience leading multiple cross-functional teams using agile methodologies
    • Experience managing and mentoring Product Managers
    • Ability to set expectations, remove blockers, and hold the team accountable to deliver on contractual and client expectations
    • A desire to seek different perspectives, and ask for help when needed
    • Ability to lead teams through changeNice to have: experience working with the federal government

Perks

    • A fun, dynamic working environment with an energetic and diverse team
    • Competitive compensation commensurate with experience
    • Opportunities for career growth
    • Full health benefits (medical, dental, vision)
    • 401K matching
    • Unlimited Paid Time Off (PTO)
    • Short-and Long-Term Disability in addition to Life Insurance (company sponsored)
    • Company sponsored parental leave
    • Summer Fridays!
$150,000 - $157,500 a year
Compensation for this role is $150,000 to $157,500 Annual Salary + Benefits + Growth Potential

Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:

Tier 1: $150,000— Meets minimum qualification/experience requirements. Beyond onboarding, will need additional guidance and training to perform key responsibilities of the role.

Tier 2: $153,750— Experienced and fully-competent. Beyond onboarding, can independently perform key responsibilities of the role.

Tier 3: $157,500— Highly-experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.
To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with MO. This list will be updated periodically as our Employee Experience team works to open up hiring in additional states.

AZ, CA, CO, CT, DC, FL, GA, IL, KS, MA. MD, ME, NC, NJ, NV, NY, OR, PA, TX, VA, WA

Candidates in the Washington, DC region are preferred.

The contract this position supports requires US Citizenship.

This position will remain open through December 12, 2025.

In support of the Colorado Equal Pay Transparency Act, and others like it across the country, MO's job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility.
We're MO

All MO leaders are expected to lead with humility, embody our core values in their leadership, and to hold their team accountable to the same. MO leaders are expected to ensure we are always growing by tackling hard problems, being strategic, and learning from others.

If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or another one.

MO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The Company reserves the right to conduct background and/or reference checks on all prospective employees. Your job offer is contingent upon satisfactory completion of such background and/or reference check as applicable. Additionally, this position may require a government background investigation to be completed and adjudicated dependent on your role and project . This offer will be withdrawn if any of the above conditions are not satisfied.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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