Senior Manager, Integrated IT

About AlphaSense: 

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team

The role of Sr. Manager, Integrated IT will be responsible for driving the long-term IT infrastructure and hardware strategy, managing physical office and network projects, overseeing device and system configuration management, and designing physical and AV solutions to meet the company's evolving needs. This role requires strong leadership, strategic thinking, and a deep understanding of IT hardware, physical networking components (LAN/WAN), and emerging AV technologies. 

The manager will collaborate with cross-functional teams, promote process improvement, and contribute to a positive work environment. Specific duties will involve managing the budget, 3rd party hardware/vendor relationships, and the design/integration of new IT infrastructure and office technology solutions at AlphaSense. The IT Manager will also be expected to analyze and report on customer satisfaction with hardware and physical infrastructure solutions in place at Tegus and the suitability of these solutions to meet business objectives. This role presents an exciting opportunity to impact and enable hundreds of end-users on a daily basis as we scale our hyper-growth organization.

What You’ll Do:

• Develop and implement a comprehensive IT Infrastructure roadmap aligned with the company's strategic goals and objectives, specifically covering physical office technology, network, and end-user hardware.
• Stay abreast of industry trends, emerging hardware, networking, and AV technologies, and best practices to drive innovation and continuous improvement.
• Define project scope, objectives, and deliverables for physical office build-outs, network wiring, hardware deployments, and AV installations.
• Monitor project progress, track key milestones, and communicate project status to stakeholders, ensuring transparency and alignment.
• Provide leadership, guidance, and mentorship to the IT team responsible for infrastructure design, device lifecycle management, and hardware support.
• Design and implement physical network and Audio-Visual (AV) integration solutions, ensuring compatibility, stability, and security across the various meeting spaces and office locations.
• Collaborate with internal teams and external partners/contractors to define physical infrastructure and AV requirements, develop detailed specifications, and conduct testing and validation.
• Define and enforce architectural principles, standards, and guidelines for endpoint configuration (laptops/desktops) and physical network infrastructure to maintain a robust and cohesive IT landscape.
• Manage and oversee the laptop and network configuration management systems (e.g., MDM, RMM) to ensure security, patch compliance, and consistent device configuration for all end-users.
• Promote a collaborative and inclusive team culture that encourages knowledge sharing and continuous improvement.
• Support AlphaSense’ mission to achieve Security by Design, collaborating with the Information Security and Privacy teams to ensure compliance objectives are met across all physical devices and network access points.
• Manage the development and reporting of metrics that highlight hardware and network performance, infrastructure uptime, and end-user satisfaction with physical technology.

What We Are Looking For:

Required

• 8+ years experience in information technology.
• Professional certifications, such as: Cisco CCNA/CCNP, Microsoft MCP, ITIL, or PMP.
• Solid knowledge of physical network architecture (LAN/WAN), cabling standards, and network security devices (firewalls, switches).
• Proven ability to manage device lifecycle (procurement, deployment, disposal) for laptops and peripherals.
• Experience with Audio-Visual (AV) system design, integration, and management for modern meeting spaces.
• Ability to communicate complex hardware and networking information to non-technical stakeholders.
• Familiarity with enterprise architecture frameworks and principles.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, particularly in hardware troubleshooting and network diagnostics.
• Soft skills: Finance management, vendor management (for hardware/services), change management, process improvement, stakeholder management, excellent written and verbal communication.

Nice to have

• Finance management, vendor management (for hardware/services), change management, process improvement, stakeholder management, excellent written and verbal communication.
• Hands-on experience of working with compliance requirements and turning them to technical controls.
• Contributions to security communities, open-source projects, or security research.
• Relevant certifications (e.g. Cisco CCNA/CCNP, Microsoft MCP, ITIL, or PMP).

Why Join Us?

• Work on cutting-edge security challenges in a fast-growing company.
• Opportunity to shape and drive product security strategy.
• Collaborative and security-minded engineering culture.
• Competitive compensation, benefits, and career growth opportunities.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

• AlphaSense never asks candidates to pay for job applications, equipment, or training.
• All official communications will come from an @alpha-sense.com email address.
• If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.