User Experience Researcher – Enterprise & Security

Who is Blueprint? 

We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. 

What does Blueprint do? 

Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. 

Why Blueprint? 

At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. 

In This Role

In this role, you will support usability research for enterprise-grade and security-focused software products, enabling product teams to make informed, data-driven decisions. You will contribute to competitive benchmarking efforts, usability studies, and research documentation that influence product direction and user experience quality.

You will collaborate closely with researchers, designers, engineers, and product stakeholders to define research questions, design studies, analyze findings, and communicate insights clearly. This role requires comfort working with complex, technical systems, strong organizational skills, and the ability to balance research rigor with timelines and cost considerations.

 

Key Responsibilities

• Develop and execute competitive benchmarking research plans for enterprise and security products
• Define and document tasks, metrics, and success criteria used in benchmarking and usability studies
• Support full usability research cycles, including planning, execution, analysis, and reporting
• Contribute to the creation of best-practice guidelines, research frameworks, and documentation
• Partner with cross-functional stakeholders to align on research goals and priorities
• Assist with the execution of pilot usability studies and iterative research efforts
• Clearly communicate research findings, insights, and recommendations to stakeholders
• Apply sound judgment to select appropriate research methods based on cost, timelines, and research objectives
• Manage multiple research initiatives simultaneously while maintaining attention to detail

 

Required Qualifications

• Proven experience in User Experience (UX) Research
• Experience conducting usability studies, research planning, and execution
• Demonstrated understanding of competitive benchmarking and research metrics
• Experience working with enterprise software or technically complex products
• Ability to collaborate effectively with cross-disciplinary teams (product, design, engineering)
• Strong communication skills with the ability to articulate research insights clearly
• Strong organizational, planning, and project management skills

Education (one of the following or equivalent experience):

• Bachelor’s degree with 4+ years of UX Research experience
• Master’s degree with 3+ years of UX Research experience
• Doctorate with 1+ year of UX Research experience

Relevant fields include (but are not limited to):
Human-Computer Interaction, Human Factors, Computer Science, Information Science, UX Design, Behavioral or Social Sciences.

 

Preferred Qualifications

• Experience researching enterprise security, IT, or platform-level products
• Strong background in benchmarking methodologies, metrics development, and comparative analysis
• Technical ability to set up, configure, or evaluate complex tools or systems
• Experience producing formal research documentation, usability guidelines, or best-practice frameworks
• Comfort working with senior or enterprise-level stakeholders
• Experience contributing to portfolio-level research reviews

 

Salary Range 

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $100,000 to $120,000 USD/Year. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range.

Equal Opportunity Employer 

Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. 

If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com 

Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: 

• Medical, dental, and vision coverage 
• Flexible Spending Account 
• 401k program 
• Competitive PTO offerings 
• Parental Leave 
• Opportunities for professional growth and development 

Location: Remote