Posted at: 10 February

Data Analyst

Company

TrustedHousesitters is a London-based B2C platform connecting pet owners with verified sitters, operating in the global pet care and home care industries.

Remote Hiring Policy:

TrustedHousesitters supports remote work and is hiring from various regions, including the UK, with team members working flexibly across different time zones.

Job Type

Full-time

Allowed Applicant Locations

Worldwide

Salary

£47,000 to £55,000 per year

Apply Here

Job Description

TrustedHousesitters is a fast growing, direct-to-consumer marketplace that is redefining pet care and travel.

Here at TrustedHousesitters, we’re on a mission to make travel work better for pets, for their people, and for the global community of animal lovers who look after them. We’ve got big plans on becoming the world’s most-loved travel solution for pet people. We’ve built something pretty special: a trusted place where pet owners and sitters connect to keep pets happy at home while their humans explore the world.

We’ve already grown into a global community with members in over 140 countries, a product people genuinely love, and a team of more than 100 brilliant humans powering it all.

But we’re only just getting started. Our goal? To grow to 1 million members and make TrustedHousesitters the world’s most-loved travel solution for pet people.

At the moment, a sit starts every two minutes somewhere on the planet. We want that to be every single minute and we know the only way we’ll get there is with the right people in the right roles.

The right people in the right roles will shape our future. So, here’s the big question: Could that be you?

About the role:

We’re looking for a Data Analyst who thrives on turning complex data into clear, actionable insights. You’ll work hands-on with data to understand our members’ behaviour, identify opportunities for improvement, and help teams across the business make informed, data-driven decisions.

You’ll partner closely with key stakeholders from across the business, helping them translate data into meaningful insights and actions. This is a great opportunity for someone looking to further develop their skills within a fast-paced, high-impact environment. You’ll have scope to work across the full member experience, while working collaboratively with teams across the business.

The role is ideal for someone with strong technical skills in SQL, curiosity about user behaviour, and a passion for turning data into insight. You’ll take ownership of your own projects, working with guidance to deliver clear, accurate, and impactful analysis.

What you’ll bring

Technical delivery

• Extract, model and validate data, ensuring accuracy and reliability.

• Build and maintain dashboards and reports that make data easy to access and interpret across squads and the wider business.

• Translate complex data into clear visualisations and simple, actionable insights that help stakeholders understand impact and make better decisions.

• Support the implementation and measurement of new product features by ensuring there is accurate event tracking and clear performance metrics.

• Identify opportunities to streamline and automate data processes, improving efficiency and consistency.

Collaboration & enablement

• Partner closely with product, engineering and other teams to support the delivery of initiatives across the business.

• Work with curiosity and openness, asking thoughtful questions and using data to inform and shape priorities.

• Focus on making data and insights more accessible - building reports, dashboards, and automated tools that empower others to explore and self-serve confidently.

• Contribute to a culture of data enablement and evidence-based decision making by sharing best practices and supporting others in using data effectively.

Member insights

• Conduct discovery and analysis across the whole member journey, to support ongoing opportunities that improve the member experience and drive business growth.

• Translate complex findings into clear, actionable recommendations that guide decision-making and inspire confident action.

• Support the design and interpretation of experiments, ensuring they are well structured, statistically sound, and focused on learning.

Growth mindset

• Eager to grow and consistently improve analytical, technical, and communication skills.

• Proactively seeks out new questions, opportunities, and improvements in how data is used across the organisation.

• Demonstrates curiosity and initiative, always aiming to add value and make a meaningful impact.

What we’re looking for

Proficiency in SQL with experience querying large datasets;
Experience with visualisation and BI tools (Looker, Mode, Tableau, or similar).
Strong communication skills - ability to explain analysis clearly and adapt messages for different audiences.
Proactive and curious mindset, able to challenge assumptions, ask the right questions, and identify opportunities.
Ability to work autonomously and deliver high-quality work with support and guidance.
Understanding of core statistics and experimentation principles (A/B testing, significance testing, confidence intervals).

Nice to have:

Experience with product or customer analytics within a digital, subscription, or platform business.
Experience with event tracking tools and customer data platforms (Segment, Amplitude, Mixpanel or similar).
Experience with dbt, Python or R for data modelling.
Experience working in a scale up business, or in a fast-moving, high-growth environment.

£47,000 - £55,000 a year

Benefits

In addition to a competitive salary and bonus, we offer a range of benefits, including:

∙ Fully remote work

∙ Generous equity options

∙ Discretionary 10% annual bonus scheme

∙ 25 days holiday annually plus bank holidays and Christmas to New Year closure

∙ Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters

∙ Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you

∙ X5 premium memberships for your friends and family each year

∙ Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs

∙ £200 annually towards home office equipment

∙ Access to Spaces (co-working) Locations across the globe

∙ Monthly working from home stipend

∙ Macbook

∙ Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home.

∙ We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year

∙ We can cover costs of personal development resources, and have a regular time set aside for personal development

∙ Bupa Health Insurance and Dental Insurance plan

∙ SimplyHealth Healthcare Cash plan

∙ Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve

∙ Weekly virtual yoga sessions

∙ Brighton Bikeshare

∙ Recruitment Referral Bonus

If you're ready to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

At the heart of our team are a mix of diverse backgrounds. Here at TrustedHousesitters, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into TrustedHousesitters are based solely on individual merit, qualifications, and the person's professional suitability.

Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not enter into our decision-making process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Here