Posted at: 31 May
Senior Technical Business Analyst
Company
Innovative Healthcare Informatics, LLC
Innovative Healthcare Informatics, LLC is a Suwanee, GA-based woman-owned B2B consulting firm specializing in healthcare and healthcare IT solutions, focusing on digital transformation and process optimization.
Remote Hiring Policy:
Innovative Healthcare Informatics hires remotely within the United States, with team members primarily located in various regions across the country.
Job Type
Full-time
Full-timeAllowed Applicant Locations
United States
United StatesJob Description
Overview
Seeking a Senior Technical Business Analyst to lead complex initiatives that bridge business needs and technical solutions. This role requires strong experience with enterprise systems, particularly ServiceNow Nuvolo, along with a solid understanding of asset management, maintenance management, and supply chain operations. Experience supporting or working within the Department of Veterans Affairs environment is highly preferred.
Key Responsibilities
Seeking a Senior Technical Business Analyst to lead complex initiatives that bridge business needs and technical solutions. This role requires strong experience with enterprise systems, particularly ServiceNow Nuvolo, along with a solid understanding of asset management, maintenance management, and supply chain operations. Experience supporting or working within the Department of Veterans Affairs environment is highly preferred.
Key Responsibilities
- Partner with stakeholders to gather, analyze, and document business and technical requirements.
- Translate business needs into functional and technical specifications for development teams.
- Lead process improvement initiatives across asset management, maintenance management, and supply chain systems.
- Facilitate workshops, stakeholder interviews, and requirements validation sessions.
- Collaborate with cross-functional teams including IT, operations, and vendors.
- Partner closely with product development teams to refine requirements, support solution design, and align deliverables with business objectives.
- Work with application testing teams to validate requirements, review test cases, and support defect triage and resolution.
- Ensure compliance with applicable VA standards, policies, and regulatory requirements.
- Support system integration and implementation efforts across enterprise platforms.
- Develop test plans, coordinate user acceptance testing, and support successful solution implementation.
- Provide ongoing support, documentation, and end-user training.
- Bachelor’s degree in Business, Information Systems, or a related field, or equivalent practical experience.
- 5+ years of experience as a Technical Business Analyst or in a similar role.
- Hands-on experience with the ServiceNow Nuvolo application.
- Strong knowledge of asset management and/or maintenance management systems.
- Experience working with supply chain systems and processes.
- Familiarity with Department of Veterans Affairs systems, processes, or projects.
- Experience working within Agile SAFe environments.
- Ability to obtain and maintain a Public Trust clearance.
- Strong analytical, problem-solving, and communication skills.
- Experience with system integrations and data analysis.
- Experience in healthcare or government environments.
- Knowledge of ITIL or similar frameworks.
- Experience with Agile or hybrid project methodologies.
- Lean Six Sigma or other process improvement certification preferred.
- Agile SAFe certification preferred.
- Experience using Jira for backlog management, tracking, and reporting.
- Technical background with APIs, data mapping, or system architecture.
- Stakeholder engagement and communication
- Requirements elicitation and documentation
- Process optimization
- Technical acumen and systems thinking
- Attention to detail and organizational skills