Information Design Lead

Helpware is a global company providing outsourcing and customer operations with teams in the USA, Mexico, Ukraine, Albania, and the Philippines. We partner with innovative companies and help them scale by taking over operational processes so their teams can focus on strategic, high-value work.

We are growing and opening a position for a Information Design Lead.

Role Overview

Enablement and Solutions is looking for a motivated and creative information designer with a vision for scale in visual communication. We need an experienced professional passionate about digital arts who thrives in a fast-paced environment. This is an exciting growth opportunity to work with a global company and contribute to an ambitious, innovative team. Together, we aim to build one of the best-looking brands in the industry!

Scope of Work

The Information Design Lead/Manager will provide timely and high-quality design support to the Enablement & Solutions team, focusing on proposals, case studies, client presentations, playbooks, and educational materials for both internal and external audiences. This role involves close collaboration with Proposal Strategy and Sales Enablement to ensure all designs align with branding guidelines and effectively convey key messages to diverse stakeholders.

Duties and Responsibilities

- Plan, conceptualize, and produce illustrations, graphic designs, and layouts based on gathered materials while adhering to Helpware’s branding standards.
- Develop infographics, slide decks, charts, and other visuals that clarify and enhance the messages within technical proposals and sales materials.
- Collaborate with the Proposal and Enablement leads and project leaders to gather insights and inputs necessary for creating impactful visuals.
- Make timely revisions based on feedback, ensuring designs meet quality standards and client expectations.

We Offer:

• Competitive compensation linked to USD rate
• Medical insurance after the trial period
• English classes
• Corporate training and events
• Opportunity to work in a global company with career-growth potential