Solution Designer

Solution Designer (Visual Collaboration)

Ready to become a Wriker?

Join us as a Solution Designer with a focus on where the worlds of technical work management and visual collaboration content creation meet.  

You will help our customers and prospects realize the impact of Wrike’s solutions. In this role, you'll use Wrike with Klaxoon (a Wrike company & Visual Collaboration Solution) to craft compelling templates, technical solutions, and demo content for multiple channels that visualize intricate business scenarios and can be used by both GTM teams and customers/prospects. To thrive here, you’ll need insatiable curiosity, a love of learning, storytelling finesse, and technical acumen.

More about Your team

• Wrike’s Solution Innovation team is a key strategic stakeholder in Wrike’s vertical and horizontal GTM strategy, and the team owns the solution creation and business value articulation across an ever increasing number of workflow solutions. You will report to the Manager of Solution Innovation for day-to-day work.

How we work?

• Utilize Wrike and Klaxoon (with other design tools, from time to time) to create content with an emphasis on technical design and visual collaboration.
• Engage closely with stakeholders in an agile approach, participating in daily standups and planning meetings to sync on priorities and progress.
• Operate in a hybrid work mode, ensuring flexibility and collaboration across global teams.

How You’ll make an impact 

• By using Wrike and Klaxoon to design and iterate on in-product templates, technical solutions, and demo content that address specific industry needs.
• Provide technical and visual solutions that enhance customer experience with newly released Wrike and Klaxoon functionalities.
• By aligning Wrike and Klaxoon demo stories with use cases to tell a consistent story.
• By resolving help requests for Wrike and Klaxoon platforms from GTM teams.
• By engaging with internal stakeholders and customers to gather feedback, refine content, and ensure alignment with business objectives and customer expectations.
• By working autonomously to generate creative solutions benefiting our broader Sales and Success teams, increasing scalability and reusability in our content strategy.
• By partnering with product teams to share feedback and support customer-facing scenarios.

You will achieve your best if you have 

• Genuine curiosity and enthusiasm for continuous learning and development, along with openness to feedback and adaptability in a fast-paced environment.
• Visual design skills with a focus on technical design to create beautiful and impactful templates, solutions, and prospect experiences across Klaxoon / Wrike demo content.
• Aspire to technically master the Klaxoon and Wrike platforms in order to provide subject matter expertise to GTM teams and customers/prospects.
• Strong communication skills, capable of presenting technical information with clarity and engagement.
• A desire to operate in a fast-paced environment with a combination of pre-planned and ad-hoc activities.
• An empathetic and proactive approach to understanding customer challenges and converting technical features into value-driven stories.
• A detail-oriented nature with exceptional organization and project management abilities, capable of juggling multiple projects.
• A strong team-player ethos with the ability to work effectively with diverse groups, coupled with self-starting and ownership skills.

You will stand out with

• Experience with Wrike or other Project/Work Management platforms.
• Experience (portfolio examples welcome) within visual design / collaboration tools such as Klaxoon, Miro, Mural, Lucidcharts, Figma - including a portfolio of work(s) to share.
• A proven track record of creating impactful content (templates / solutions / demos)  that align with business and customer needs in the technology sector.
• Historical experience within a Marketing, Professional Services, PMO, or Manufacturing organization.
• Systems Thinking mindset or experiences with standing up processes for how teams accomplish a job to be done

What’s next?

• Interview with a Recruiter
• Technical interview
• Cultural interview
• Director Interview

Your recruitment buddy will be Aziza Talhi, Senior Recruiter.

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Who Is Wrike and Our Culture

Our persona 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.