Senior Content Designer - MetaMask

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About MetaMask

MetaMask is the world’s most popular self-custodial digital wallet and web3 gateway.  It’s a digital authority manager that empowers consumers to confirm each specific action that they want to take on web3. Millions of users trust MetaMask to buy, store, send and swap tokens.  MetaMask equips users with a key vault, secure login, token wallet – everything they need to manage their digital assets and their digital authority.

What you’ll do

As a Content Designer at MetaMask, you’ll be part of a tight-knit team working to shape the future of web3 through language and UX. You’ll craft in-product content that’s not just functional, but also engaging and user-friendly. Working with our designers, product managers, researchers, and engineers, your words will help make our products more intuitive and enjoyable for our users.

Would be great if you brought this to the role

• 3+ years experience in content design, UX writing, or similar roles where language has a clear impact on user experience.

• A portfolio showcasing strong UX writing skills, showing how you’ve simplified complex information and improved user engagement through content.

• Foundational knowledge of crypto basics (like wallets, transactions, tokens) and an enthusiasm for learning more about web3.

• Strong empathy, self-awareness, and excellent communication skills—especially important when handling nuanced, technical content.

• Comfort providing feedback on UI/UX designs, asking thoughtful questions about product strategy, and applying insights from quantitative and qualitative research.

• Experience working in design software like Figma and collaborating closely in a cross-functional design environment.

• Bachelor’s degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.