Posted at: 30 September

Manager, Sports & Entertainment Vertical

Company

Conversica

Conversica is a San Mateo-based B2B SaaS company specializing in AI-driven conversational software and Intelligent Virtual Assistants for various industries, including automotive and technology.

Remote Hiring Policy:

Conversica is a fully remote company, hiring from various locations within the United States. Team members work collaboratively across time zones, ensuring flexibility and adaptability in a remote-first environment.

Job Type

Full-time

Allowed Applicant Locations

United States

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Job Description

We’re looking for an experienced and passionate leader to guide Conversica’s Sports & Entertainment Vertical. In this role, you’ll shape the strategy, growth, and success of a high-potential business segment—helping sports teams, leagues, and entertainment organizations unlock more value from our AI-powered solutions.

You’ll lead sales and customer success efforts across the vertical, collaborate with cross-functional teams to expand our market presence, and play a key role in defining how Conversica shows up in the sports and entertainment space.

This is a strategic, high-impact position for someone who thrives on building, leading, and inspiring teams while driving measurable business results.

Key Responsibilites

    • Lead the Sports & Entertainment vertical strategy, setting direction and targets aligned with company goals.
    • Partner with Sales, Customer Success, Marketing, and Product teams to execute go-to-market plans and deliver customer success.
    • Represent the vertical internally and externally—sharing customer insights, market trends, and partnership opportunities.
    • Oversee forecasting, pipeline management, and performance reporting to ensure sustainable growth.
    • Guide Account Executives and Customer Success Managers to achieve revenue and retention targets.
    • Collaborate with Marketing on campaigns, messaging, and industry events to strengthen Conversica’s brand presence.
    • Provide strategic input to Product and Engineering on vertical-specific enhancements.
    • Build and develop a high-performing team and culture focused on accountability, collaboration, and results.

Qualifications

    • 8+ years of experience in SaaS sales, account management, or customer success roles.
    • 5+ years of experience in the sports, entertainment, or media industries.
    • Proven ability to lead teams or cross-functional initiatives that drive revenue and customer growth.
    • Strong business acumen and executive presence, with the ability to engage senior stakeholders.
    • Demonstrated success developing and executing go-to-market strategies.
    • Excellent communication and collaboration skills across departments.
    • Experience working with professional sports organizations, leagues, or entertainment brands.
    • Background in scaling a new business line or vertical within a SaaS company (preferred).
    • Familiarity with Salesforce or other CRM tools.
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