Marketing Coordinator

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Marketing Coordinator at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

We’re looking for a Marketing Coordinator to join our fast-moving Growth team. This role will provide direct support to our Chief Growth Officer (CGO) and partner across the marketing organization on campaigns, media initiatives, and events that amplify our mission and reach.

This is a great opportunity for someone early in their marketing career who’s eager to learn, stay close to strategy, and grow in a collaborative, high-impact environment.

What will you do?

• Team Operations & Organization:
  
  • Maintain and update team wikis, shared resources, and documentation so information is easy to find and up to date.
  • Coordinate team syncs, brainstorms, and cross-functional meetings — ensuring agendas, notes, and follow-ups drive clarity and momentum.
  • Help streamline workflows and communication tools to keep the marketing org running efficiently.
  • Support onboarding materials and knowledge-sharing for new team members.

• Support the Chief Growth Officer: Manage calendars, coordinate priorities, track deliverables, and prepare briefing materials for internal and external meetings.
• Project Management: Help organize key marketing campaigns — ensuring deadlines, assets, and communications flow smoothly across teams.
• Cross-Functional Coordination: Partner with teams across media, brand, partnerships, and analytics to keep projects aligned with strategic goals.
• Event & Campaign Support: Assist in planning and executing marketing events, leadership offsites, and campaign launches.
• Media & Communications: Support reporting, content development, and presentation prep for media initiatives and executive updates.
• Creative & Ad Ops: Manage contracting & invoicing for productions, shoots, partnerships, and social & influencer; support performance creative asset creation and coordinate creative performance tracking & readouts.
• Budget Management: Support budget tracking and invoice management to ensure spend accuracy.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Can I work remotely?

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 1–3 years of experience in marketing, communications, or project coordination (agency or in-house).
• Strong organizational and time management skills — you can juggle multiple priorities with calm focus.
• Clear and professional communication style — written, verbal, and visual.
• Comfort working cross-functionally with both creative and analytical teams.
• A proactive mindset — you notice what’s needed before you’re asked.
• Passion for BetterHelp’s mission and curiosity about how marketing drives meaningful growth.

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation 
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $60,000 - $80,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.