Sales & Customer Success Manager

Company Overview:

PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.

PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.

Life at PartsBase:

One of the top benefits of working at PartsBase is the culture. We are a TEAM-focused organization, and everyone celebrates each other's successes. Our inclusive culture welcomes all employees and values their unique contributions to our success. Our clients tell us time and time again that our people set us apart from the competition. We naturally strive to hire the very best talent. The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

About the Role

Are you a natural hunter who loves the thrill of closing new business AND thrives on building relationships that last? We're looking for a SaaS sales pro who can own the full sales cycle: prospecting, pitching, closing, onboarding, and expanding accounts.

This isn’t a back-office “customer success” role. It's a front-line sales role with a high-growth SaaS product in a global aviation marketplace. You’ll open doors, bring in new logos, and then keep the momentum going by ensuring adoption, retention, and growth.

What You’ll Do

• Prospect & close new business across the aviation sector (MROs, OEMs, airlines, distributors)

• Deliver tailored demos & business cases that win executive buy-in

• Manage accounts post-sale: onboarding, renewals, and upsell opportunities

• Partner with Marketing & Product to refine campaigns and customer journeys

• Represent PartsBase at events and trade shows to fuel your pipeline

• Track KPIs across acquisition, GMV growth, and retention

What You Bring

• 3–5 years of proven SaaS sales experience (full cycle: hunting + farming)

• A track record of smashing quotas and building strong client relationships

• Exceptional communication, negotiation, and closing skills

• Experience with CRMs (Salesforce, HubSpot, etc.)

• Aviation industry knowledge a big plus (but not required)

• Ability to travel up to 20% for key client visits and events

Why Join Us

• Competitive base salary + uncapped commission

• Milestone bonuses & retention incentives

• Comprehensive benefits (Health, Dental, Vision, 401k)

• Career growth in a fast-moving SaaS environment backed by PartsBase, the world’s largest aviation marketplace (trusted by Delta, Northrop Grumman, Chevron, Air France, and more)

Bottom line: This role is for someone who gets energized by winning new business but also knows how to grow it once it lands.