Client Partnership - West

The What We Do 

At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. 

Who We Are 

People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. 

Overview of the Role  

• Lead and manage a team of employees within the Regional Client Partnership team, primarily focusing on managing individuals to ensure they are motivated, productive, and aligned with the organization's goals and objectives. In addition to leading a team, you will oversee multiple top clients within C.A. Fortune’s total portfolio. 
• Location: Remote
• Salary range: $105,000 - $115,000 based on experience, qualifications and skills.
• The Client Partnership team will be responsible for driving client strategies within a specific region, primarily in partnership with our sales, in-store and insights teams for C.A. Fortune’s top client partnerships. This role will also advise clients on account-specific goals, marketing strategies and retail execution.  
• Travel Requirements: 5-10% to attend client sales meetings and any major Industry shows and events at which assigned key accounts will be present  
• At C.A. we’re not looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you’re looking for a sign to apply, here it is!  

What You’ll Do at C.A. Fortune       

• As a Director of Client Partnership you will report to the Sr. Director of Client Partnerships to help set clear expectations with your team, monitor feedback, give performance reviews, coaching and development, recognitions/rewards, performance improvement plans (PIPs), provide learning opportunities, career pathing and advancement, encourage continuous learning, conflict resolution, lead with empathy and understanding, and maintain confidentiality and policy compliance.  
• Build relationships with account personnel including top management, merchandising, accounting, advertising, operations, logistics and finance 
• Advise clients on account-specific goals, marketing strategy and retail execution 
• Deliver budgeted revenue while maintaining expenses   
• Identifying new growth opportunities such as expanded product distribution or increased promotional activity   
• Meet or exceed client KPI’s. This includes but is not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume, and promotional spend management.  
• Establish regular communication with the clients and customers that lead to strong working relationships. Takes a proactive approach to managing the client’s business that anticipates its needs and provides solutions.   
• Coordinate efforts to develop and deliver sales presentations to clients and customers that highlight sales accomplishments and areas of opportunity. Incorporate the use the syndicated data to outline business building ideas.   
• Support the Client Service Specialist assigned by client to ensure that all correspondence on claim and deductions are promptly handled.  

What You Should Bring to the Table  

• 8-10 years of Consumer-Packaged Goods or related industry experience   
• Excellent communication & organization   
• Empathy and emotional intelligence: Ability to relate to and understand team members. 
• Adaptability and flexibility 
• Leadership and decision-making abilities 
• Coaching and mentoring capabilities 
• Demonstrate sales planning, forecasting and sales execution experience 
• Strong comfort level with reading, interpreting and presentation data – SPINS, Nielsen & IRI   
• Aptitude to effectively interpret and use multiple information sources to develop customer-specific tactical plans and options 
• Proven ability to build and maintain strong, effective relationships with customers and functional groups 
• Ability and confidence presenting to an executive audience, internally and externally 
• Proficient in Excel and PowerPoint 

 You Will Stand Out if You Have 

• People management and development experience  
• Aptitude for training and process development  
• A Bachelor’s Degree  
• Previous experience with syndicated data – SPINS, Nielsen & IRI   

What We Offer 

• PTO & Sick Days
• 11 paid company holidays per year 
• 2 paid volunteer days per year 
• 3 months fully paid parental leave (regardless of gender) 
• Medical, dental, and vision 
• Monthly cell phone allowance 
• Paid company life insurance 
• 401k with company match 
• Summer hours (half day Fridays from Memorial Day thru Labor Day) 
• Work from home flexibility 

Come As You Are 

C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.