Senior Deal Desk Lead

Role Overview

As our Deal Desk Analyst, you will be the strategic partner to our Sales team, ensuring that complex deals move from "quote" to "closed-won" with speed and precision. You will own the integrity of our pricing, the accuracy of our contracts, and the efficiency of our Quote-to-Cash (QTC) lifecycle.

XBOW is in a hyper-scale phase, and this is our first dedicated Deal Desk hire. Because we anticipate scaling this team significantly over the next 12 months, we are looking for a "founding member" of the Deal Desk function. This role is designed for someone who wants to establish the standard operating procedures today and transition into a leadership or management role as the team expands.

Core Responsibilities

1. Deal Strategy & Gatekeeping

• Partner with Account Executives to structure complex deals, providing creative solutions for non-standard terms.

• Serve as the primary front-line approver for all quotes, ensuring compliance with commercial guidelines and margin requirements.

• Troubleshoot quote errors within Nue.io CPQ and Salesforce to prevent friction in the sales cycle.

2. Product & Price Book Governance

• Maintain the master price book and product catalog.

• Manage government contract listings, ensuring our external-facing price books remain compliant with specific regulatory requirements.

3. Order Operations & RFP Support

• Lead the operational response for RFPs, ensuring technical and commercial requirements are responded to in a timely manner.

• Own the final order submission process, verifying that all data is audit-ready before passing it to Finance.

4. Legal Ops & Lifecycle Management

• Manage the contract lifecycle within Ironclad, including the tagging, metadata indexing, and archiving of fully executed agreements.

• Ensure a seamless flow of data between Ironclad, Salesforce, DocuSign and our internal repositories.

Qualifications

• Salesforce Expert: You understand the data architecture of opportunities and accounts.

• CPQ Power User: Significant experience with CPQ platforms (experience with Nue.io is a major competitive advantage).

• Contract Management: Proficiency in Ironclad and DocuSign is required.

• Communication: Ability to be a "firm but helpful" partner to Sales—balancing the need for speed with the need for compliance.

• Availability: Must be located in USA (Pacific or Mountain Time) or work those hours.

Our Tech Stack

• CRM: Salesforce

• CPQ: Nue.io

• Document Generation: Ironclad

• CLM: Ironclad

• eSignature: DocuSign

What We Offer

• Compensation & Equity: Competitive salary, commission structure and equity package, making you a true owner of the company and compensated for your ouput

• Career Growth: Shape your role and grow with the company as we redefine cybersecurity.

• Meaningful Work: You will tackle complex challenges and play a pivotal role in shaping XBOW’s growth into a global player.

What Else You Should Know

• Location: US Remote

• Contract: Full-time

• Hiring Process:

  1. 30-min introductory chat

  2. 30-min hiring manager interview

  3. 30-min senior leadership interview

  4. Offer

We use AI every day — it’s baked into how we build and sell. But when it comes to this job, we’re looking for someone who leads with curiosity, empathy, and real perspective. If that’s you, we’d love to talk.