Posted at: 17 April

Mobile Product Manager

Company

Firstup is a San Francisco-based B2B SaaS company specializing in workforce communications software for large enterprises, enhancing employee engagement and internal communications globally.

Remote Hiring Policy:

Firstup supports remote work and hires remotely from various locations, including the United States, with team members potentially located in regions such as Europe.

Job Type

Full-time

Allowed Applicant Locations

Europe, United States

Salary

$135,000 to $150,000 per year

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Job Description

Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Position Overview

We’re looking for a Product Manager to own and evolve Firstup’s mobile experience, the primary way frontline and deskless workers engage with their organizations.

This role is ideal for a product leader who is passionate about building intuitive, high-impact mobile experiences used in real-world, fast-paced environments—from hospital floors to manufacturing lines.

You’ll define how Firstup shows up on mobile—ensuring the experience is fast, reliable, and designed for the realities of shift-based work. You’ll partner closely with Design and Engineering to deliver best-in-class mobile capabilities, while collaborating with vertical leaders to support critical industry use cases.

Success in this role means making mobile the default, indispensable channel for workforce communication and engagement.

What You’ll Do

Own the mobile product strategy and roadmap across iOS and Android, ensuring alignment with company and vertical goals.
Define and deliver a mobile-first experience tailored to frontline and deskless workers.
Partner with Design and Engineering to build simple, fast, and reliable user experiences optimized for real-world usage conditions.
Collaborate with vertical PMs (e.g., Healthcare) to support industry-specific workflows, including compliance, time-sensitive communications, and shift-based engagement.
Use data, research, and customer feedback to continuously improve the mobile experience.
Define and track key success metrics across adoption, engagement, performance, and retention.
Support go-to-market efforts by contributing to mobile-led storytelling, demos, and differentiation.

What You Bring

5–8+ years of experience in product management for mobile applications (iOS and Android).
Proven track record of building and scaling consumer-grade or enterprise mobile experiences.
Deep understanding of mobile UX patterns, performance considerations, and engagement mechanics (e.g., notifications, session design).
Experience building products for frontline, deskless, or shift-based workforces is highly preferred.
Ability to operate at both strategic and execution levels, from vision-setting to shipping features.
Strong analytical skills and experience using data to inform decisions.
Excellent cross-functional collaboration and communication skills.
Experience working in or supporting healthcare or other regulated industries is a plus.

Firstup expects the base salary for this role to be between $135,000-$150,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Why Firstup?

Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.

We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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