Production Manager

Production Manager

📍Location: Costa Rica (Open to LATAM candidates)

 

SweetRush has an exciting opportunity for a talented professional to join our Production Management team!

Who We Are

SweetRush is a consulting, design, and staffing firm specializing in HR-related services that help foster life-centered businesses and organizations. Our work includes designing unique learning experiences using agency-level graphics and leading-edge technology; creating high-performing cultures, leaders, and teams; and helping our clients grow their learning teams with qualified professionals.

Many of our clients are household names with large international operations, while others are small nonprofits whose work we value as essential to the world. We try to balance the work we do for profit with the work we do to spread good things in the world.

SweetRush is a leader in the field of learning and development, making use of emerging technologies (like VR and AR), games, storytelling, chatbots, interactive virtual and in-person experiences, and so on, all while grounding our work in vibrant and impactful human-centered design. The many awards we win every year reflect the care we put into our craft and our collaborations with clients. We’ve been grateful to have won awards with Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others.

We are a completely virtual, tight-knit, talented community that spans the globe, a culture-forward team that values diversity, respect, and caring. Our folks tend to stick around, as do our clients. 

We like to think we stand apart from competitors for the uniqueness and innovation of everything we create—and for who we are. And we’re committed to hiring talent that’s as creative, innovative, and caring as everyone on our team. This is where you come in…

About the Role 

Working as part of a highly creative cross-functional team, our Production Managers (PdMs) plan and manage the internal development process of our eLearning, instructor-led training (ILT), and other learning product deliverables.

You will play a crucial role in streamlining our build operations, managing resources, and coordinating teams to achieve project goals and deadlines. This position requires strong organizational and leadership skills, technical expertise, attention to detail, communication skills, and conflict resolution skills.

Hours: Up to 20 hours per week (Part-time).

Location: Remote (Costa Rica preferred, but open to LATAM candidates).

Duration: 6-month initial contract (renewable).

 

Responsibilities

As a Production Manager, you will:

• Internal Project Leadership: Partner with the Project Manager (PM) and collaborate with Design, Learning Experience Design (LXD), Audio, Dev, Engineering, and Quality Assurance (QA) teammates from project kickoff through final delivery
• Workflow Coordination: Manage and drive the daily activities of cross-functional teams, including Design, Audio, Development, Engineering, and Quality Assurance.
• Resource Management: Act as a central point of coordination between the project manager and production departments to ensure optimal resource allocation.
• Timeline Management: Proactively monitor project plans and timelines, ensuring all milestones are met and taking directive action to resolve scheduling bottlenecks.
• Risk Mitigation: Identify potential production risks early and implement strategies to keep the project on track.
• Quality Assurance Oversight: Act as the first filter for production quality, ensuring all deliverables meet SweetRush standards before progressing to the next phase.
• Implementation Support: Facilitate technical delivery tasks, including coordinating LMS preparation and final asset packaging with the relevant technical experts.

You must be:

• Collaborative and comfortable working virtually with cross-functional global teams
• A resourceful team builder and obstacle remover
• Capable of working effectively and efficiently in a fast-paced, constantly changing environment
• An empathetic, consultative, positive, flexible team leader
• Adaptable to the project and process-specific needs to accomplish project success 

 

What you must have:

• Bachelor’s degree or equivalent
• Three (3) years minimum of Multi-project coordination/management experience
• English fluency
• Exceptional attention to detail
• Superb communication skills in a remote/virtual team environment
• Excellent self-organizing, time management, and prioritization skills
• Risk forecasting and mitigation experience

 

SweetRush Is an Equal Opportunity Employer

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief; national, social, or ethnic origin; sex (including pregnancy); age; physical, mental, or sensory disability; HIV status; sexual orientation, gender identity, and/or expression; marital, civil union, or domestic partnership status; past or present military service; family medical history or genetic information; family or parental status; or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Call to Action: Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume. We are excited to hear from you!

Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.

SweetRush believes in transparency and fairness. And for that reason, all of our active searches are available on the SweetRush “Join Us” page at https://www.sweetrush.com/join-us/.  You can also find a handful of openings posted on our LinkedIn company page under the “Jobs” tab at https://www.linkedin.com/company/sweetrush/jobs/. 

Unfortunately, cybercriminals take advantage of good people. Please know that SweetRush would never ask for your personal information such as SSN, banking information, credit cards, etc. during the application or interview process. Always be mindful to protect your personal and financial information, and use careful judgment when providing information to recruiters or talent acquisition professionals.