Senior Product Operations

As Senior Product Manager, you will be own the product vision and execution for our web-based payment platform serving millions of players across emerging markets. This is a cross-functional bridge role; you will sit at the intersection of business development, engineering, and operations, translating market and commercial needs into a coherent product roadmap and driving execution with cross-region development teams. You will be stepping into a high-ownership position that requires both strategic thinking and hands-on coordination, working closely with a wide range of internal and external stakeholders.   ResponsibilitiesProduct Strategy and Roadmap: Own the product roadmap for mshop, prioritizing features, integrations, and improvements based on data-driven approach for business impactExecution and Delivery: Work with Tech PMs to manage project timelines across distributed teams, proactively surfacing risks and unblocking bottlenecks to ensure smooth execution and roadmap integrity, including payment channel integrations, new features, product improvements and issue troubleshootingProduct Hygiene and Insights: Monitor payment platform performance (conversion metrics, channel health), conduct analysis and generate actionable product plans, and manage product documentations and overall product guidelinesStakeholder Management: Act as the primary interface across internal stakeholders (business team, tech/development team, and general function teams e.g. Finance, Tax, Legal and Risk) to ensure product decisions account for commercial and compliance considerations RequirementsMinimum 5 years of product management experience, preferably in payments, fintech, or e-commerceStrong track record of managing complex, multi-stakeholder product programs across distributed teamsSolid understanding of payment ecosystems — payment methods, integration flows, settlement, and compliance considerations (experience IN emerging markets is a strong plus)Strong data analytics skills to identify product gapsAbility to move comfortably between strategic planning and hands-on executionStrong written and verbal communication skills; able to synthesize business requirements for different audiencesExperience working with engineering teams in an agile environment; comfortable with technical concepts (APIs, SDKs, integration specs)Highly organized with strong attention to detail — capable of managing multiple workstreams simultaneouslyFluent in English and Bahasa Indonesia; proficiency in Chinese is a plus