Site Reliability Specialist

Company DescriptionUbisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!Job DescriptionAs a Site Reliability Specialist at Ubisoft Montréal, you will join the IT Games and Studios team and help improve the availability, reliability, and performance of critical platforms and services that support game development across Ubisoft.You’ll collaborate with developers, cloud specialists, and infrastructure teams to build resilient solutions, strengthen observability practices, and support operational excellence across production environments. Through automation, continuous improvement, and reliability-focused initiatives, you’ll help ensure stable and efficient services for teams across the organisation.What you’ll doCollaborate with service teams to define and maintain Service Level Objectives (SLOs) and Service Level Indicators (SLIs)Design and implement automation solutions that improve operational efficiency and service reliabilityDocument technical solutions and support their integration across internal platforms and servicesAlign technical implementations with established quality standards, engineering practices, and IT guidelinesPartner with development, infrastructure, and platform teams to improve operational consistency and system reliabilitySupport observability practices, including monitoring, logging, alerting, and incident managementContribute to root cause analysis and continuous improvement initiatives following service incidentsOptimise deployment workflows and operational processes through automation and infrastructure improvementsSupport the maintenance and evolution of cloud-based environments and servicesShare knowledge and contribute to reliability-focused initiatives across teamsQualificationsWhat you bring to the teamExperience with infrastructure engineering, automation, and DevOps practicesKnowledge of GitLab and GitLab CI/CD for deployment and automation workflowsProficiency with scripting and programming languages such as Python, Bash, and GoExperience using Terraform, Infrastructure as Code (IaC) practices, and Kubernetes (K8s) in public cloud environments such as Amazon Web Services (AWS) or Microsoft AzureFamiliarity with configuration management tools such as Ansible or ChefExperience with observability and monitoring platforms such as Prometheus and GrafanaInterest in AI-assisted engineering tools such as GitHub Copilot, Claude Code, or similar solutions that support development, automation, and operational efficiencyAbility to collaborate effectively with technical and non-technical partners while supporting problem-solving and continuous improvement initiativesContract: PermanentWork flexibility: Office-based