Posted at: 27 April
Manager, Solution Architecture- Remote US
Company
Smile Digital Health is a healthtech B2B company providing a FHIR-based clinical data repository as a service, headquartered in Canada and the US, focusing on healthcare interoperability and data management solutions for global healthcare organizations.
Remote Hiring Policy:
Smile Digital Health supports remote work and hires from various locations, including Canada and the United States, with team members collaborating across time zones.
Job Type
Full-time
Full-timeAllowed Applicant Locations
United States
United StatesSalary
$150,000 to $180,000 per year
$150,000 to $180,000 per yearJob Description
The Manager, Architecture is responsible for planning, directing, coordinating and managing the activities of the assigned Solutions Architect team while remaining hands-on in the delivery of complex Smile Digital Health implementations. This role combines people leadership with technical architecture oversight, supporting implementation teams through architecture guidance, escalation management, and hands-on participation in strategic projects. The Manager, Architecture also contributes to the maturation of Smile’s architecture practice and ensures consistent delivery of high-quality technical solutions across customer engagements.
Responsibilities:
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Provide effective hands-on architecture leadership across strategic implementations, including participating as a lead architect when required, supporting delivery teams through architecture guidance, troubleshooting, office hours, and leading technical escalations and leading day-to-day management of the assigned architecture team.
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Advance Smile’s architecture practice by introducing AI-driven approaches, developing reusable playbooks and reference architectures, and promoting scalable patterns that improve delivery speed and solution quality.
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Lead, mentor and grow a diverse team of architects by clearly defining goals, objectives, responsibilities, competencies and development plans.
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Collaborate with cross-functional teams to support architecture design, scoping, planning, implementation, testing, documentation, and delivery to ensure solutions meet customer and business needs.
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Support the development and implementation of technical roadmaps and business cases.
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Participate in Smile architecture programs such as the Architecture Review Board (ARB) as a voting member.
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Conduct regular team 1:1s, performance reviews, and support hiring and onboarding of architects.
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Leverage deep understanding of Smile’s products and services to guide solution design and ensure they deliver meaningful value to customers.
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Drive innovation by recommending technologies, improving processes, and supporting the development of new capabilities aligned with Smile’s product and architecture strategy.
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Develop best practices for the team and create goals and metrics to measure performance and maintain quality service and documentation within the team.
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Accountable for ensuring all working hours are accurately reported in Netsuite on a daily or weekly basis.
Requirements:
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8+ years of experience in solution architecture, software engineering, or enterprise platform delivery, including experience designing scalable enterprise systems.
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3+ years of people leadership or team management experience, including mentoring, performance management, and team development.
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Strong experience with modern cloud-native architecture and deployment practices, including Kubernetes, Helm charts, and AWS-based infrastructure.
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Experience working with distributed data platforms and messaging technologies such as Kafka or Pulsar.
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Experience designing and troubleshooting data ingestion and processing pipelines, including ETL workflows, real-time processing, and large-scale data systems.
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Strong understanding of healthcare interoperability standards, including FHIR, HL7 v2, and CDA.
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Experience working with enterprise databases such as PostgreSQL, Oracle, or Aurora.
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Excellent analytical, problem-solving, and decision-making skills with the ability to support complex technical implementations and escalations.
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Strong communication and collaboration skills, with the ability to work effectively with engineering teams, product teams, and customers.
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Experience with healthcare regulatory or payer interoperability initiatives (e.g., CMS APIs, Prior Authorization, Payer-to-Payer exchange, CCD workflows) is considered an asset.
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Formal architecture certifications (e.g., TOGAF) are considered an asset.
Additional Information:
This position is a new role, created to support Smile’s continued growth and commitment to operational excellence.