Senior Manager, Sales & Solutions Services

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

We are seeking a dynamic and results-driven Senior Manager, Sales & Solutions Services (EMEA) to join our Professional Services team. This is a pivotal role that drives new business opportunities and enhances our professional services offerings. You will take the lead in services business development across the EMEA region—partnering closely with Sales, Customer Success, and our partner ecosystem.

This role demands a deep understanding of customer needs and solution scoping. You will be instrumental in defining implementation strategies, estimating project requirements, and driving quality execution through proposals and contracts that ensure customer success.

As a seasoned business development leader, you will support the professional services growth strategy in close collaboration with the EMEA Professional Services Leader, Sales and Customer Success leadership, and the services delivery team.

Your Impact

• Lead new and existing customer services business development, including contract negotiations and strategic partnership formation across designated EMEA regions or verticals.

• Collaborate with Sales VPs, Customer Success VPs, and Services Leaders to drive pipeline creation, opportunity forecasting, and services bookings.

• Influence ARR (Annual Recurring Revenue) growth by supporting late-stage pipeline conversion and securing services commitments.

• Identify, scope, and close new and expansion services opportunities with precision.

• Deliver high-quality proposals and Statements of Work (SOWs) for client delivery engagements.

• Manage contract discussions with clients and coordinate legal and procurement processes.

• Develop and manage partner relationships to ensure scalable, high-quality delivery outcomes.

• Lead sales cycle execution to secure services bookings and support broader business growth objectives.

• Conduct stage 2 alignment meetings between Sales, Customer Success, and Delivery teams to ensure readiness and delivery alignment.

• Define strategic steps to close opportunities while maintaining quality standards in project execution.

• Shape joint go-to-market strategies and craft compelling customer-facing materials including tailored demos and collateral.

• Clarify deal ownership and partner lead roles based on the services rule of engagement.

• Finalize agreements with partners and customers, overseeing legal review and procurement.

• Actively participate in mid-to-late sales cycle stages, assessing technical and business requirements for optimal service alignment.

 

Your Qualifications

• Proven track record of independently driving business development and working collaboratively with cross-functional teams.

• Demonstrated success in meeting or exceeding service sales quotas, particularly within large, complex enterprise environments.

• Experience working in Agile environments and methodologies.

• Excellent client-facing skills, with a strong background in engagement and relationship management.

• Experience selling into various business functions across multiple industries and use cases.

• Deep understanding of software implementation lifecycles, including solution architecture, requirements gathering, data integration, and process optimisation.

• History of leading successful service engagements that deliver measurable business value.

Our Commitment to Diversity, Equity, Inclusion and Belonging 

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.