VP, Account Management

Securonix is leading the transformation of cybersecurity by helping organizations stay ahead of modern threats. Security teams are no longer constrained by data or tools. They are constrained by speed, clarity, and confidence. Securonix was built to close that gap. Our mission is to enable security teams to decide and act faster across the entire threat lifecycle.

 
The Securonix Unified Defense SIEM is the industry’s first platform powered by agentic AI and designed with a human-in-the-loop philosophy. It unifies detection, investigation, and response in a single system. Advanced UEBA delivers deep behavioral insight across users, entities, and data. Native threat intelligence continuously enriches detections and investigations with real-world context. AI reinforces every layer of the platform while keeping accountability with the security team.

 
Built cloud-native for scale and performance, the platform enables real-time analytics, deep investigation, and automated response without compromise. Analysts gain faster access to relevant signals. Investigations move from days to minutes. Response becomes consistent and measurable. The result is a CyberOps experience that scales as threats evolve.

 
Securonix is recognized as a six-time Leader in the Gartner Magic Quadrant for SIEM and a Customers’ Choice on Gartner Peer Insights. The company has been featured by leading publications including WIRED, Dark Reading, and Fortune for its innovation and leadership in security operations. Organizations rely on the platform for always-available data, rapid search and investigation, continuously updated threat content, and a fully integrated Threat Detection, Investigation, and Response experience.

 
Backed by Vista Equity Partners, one of the world’s leading enterprise software investors, Securonix benefits from deep operational expertise and a long-term commitment to innovation and growth. This partnership strengthens our ability to scale the platform, accelerate product execution, and support customers as their security needs evolve.

 
With more than 1,000 customers worldwide, including a meaningful portion of the Fortune 100, Securonix operates at global scale. Our ecosystem of partners and managed security service providers extends that reach, helping organizations deploy and operate with confidence wherever they do business. 

What drives us is how we work.

• We win as one team. We operate with trust, respect, and shared accountability.
• We are customer driven. Innovation is guided by real security challenges and measurable outcomes.
• We act with agility. Change is constant, and we stay aligned on purpose while adapting fast.

That focus is how Securonix helps organizations move from reactive security to proactive, autonomous operations.

POSITION SUMMARY: Securonix is a leader in AI-driven security analytics and XDR solutions, empowering organizations to detect, investigate, and respond to advanced cyber threats with speed and precision. Our cloud-native platform delivers advanced threat detection, behavioral analytics, and automation to help enterprises modernize their security operations.
The Vice President of Account Management (Renewals & Expansion) will lead and scale Securonix’s global renewals and account management organization, owning gross revenue retention (GRR), net revenue retention (NRR), and expansion revenue across the customer lifecycle. This executive will drive renewal excellence, mitigate churn risk, and systematically increase customer lifetime value through strategic upsell and cross-sell initiatives. This leader will bring operational rigor, customer-centric strategy, and strong SaaS commercial expertise within enterprise cybersecurity environments. The role is both strategic and hands-on, requiring a data-driven approach to forecasting, risk management, expansion pipeline development, and team performance.

POSITION RESPONSIBILITIES:

• Own and drive global Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and Expansion Revenue targets.
• Develop and execute renewal and upsell strategies across enterprise, mid-market, and strategic accounts.
• Establish structured account growth plans to systematically identify and close expansion opportunities, including upsell and cross-sell of additional modules, capacity, and services.
• Implement proactive churn mitigation frameworks and risk scoring methodologies.
• Lead commercial strategies that maximize account penetration and wallet share within the installed base.
• Partner closely with Sales and Customer Success to transition accounts from adoption to expansion.
• Drive disciplined expansion pipeline management and accurate forecasting within CRM (e.g., Salesforce).
• Lead pricing, packaging, and discounting strategies to optimize renewal and expansion outcomes.
• Build, mentor, and scale a high-performing global Account Management team focused on both retention and growth.
• Establish performance metrics, quotas, and compensation plans aligned to GRR, NRR, and expansion revenue.
• Foster a culture of accountability, commercial ownership, and proactive account growth.
• Create career progression frameworks and leadership development programs within the team.
• Implement data-driven processes to track churn drivers, expansion trends, renewal timing, and upsell conversion rates.
• Standardize renewal and expansion playbooks, account planning frameworks, and engagement cadences.
• Partner with Revenue Operations to enhance reporting, dashboards, and expansion analytics.
• Align with Customer Success, Sales, Product, Finance, Legal, Marketing, and Support to ensure seamless renewal and expansion.
• Provide structured customer feedback to Product and Engineering teams to inform roadmap prioritization.
• Work with Marketing to support customer advocacy, case studies, and expansion campaigns.
• Support executive-level customer engagement for strategic growth accounts.
• Develop multi-year retention and expansion strategy aligned with company growth objectives.
• Evaluate segmentation and coverage models to optimize expansion efficiency and account penetration.
• Drive process automation and tooling improvements to scale renewal and expansion operations.
• Contribute to board-level reporting on retention, expansion, and customer lifetime value metrics.

REQUIRED SKILLS:

• 10–15+ years of experience in SaaS, with at least 5+ years leading enterprise renewals, account management, or post-sales revenue teams.
• Proven track record of driving >90%+ GRR and strong NRR through systematic upsell and cross-sell strategies.
• Demonstrated success owning expansion revenue targets within enterprise SaaS environments.
• Experience in cybersecurity, SIEM, XDR, or security analytics strongly preferred.
• Demonstrated expertise in complex enterprise contract negotiations and multi-product upsell motions.
• Strong financial acumen with experience owning renewal and expansion forecasting and revenue commitments.
• Experience scaling global teams in high-growth environments.
• Experience in cloud-native SaaS subscription models.
• Familiarity with enterprise procurement cycles and InfoSec buying processes.
• MBA or equivalent executive leadership experience.
• Key Competencies: Strategic & Analytical Thinking, Executive Presence & Communication, Customer-Centric Growth Leadership, Negotiation & Commercial Acumen, Expansion Strategy Development, Operational Discipline, Cross-Functional Influence, Data-Driven Decision Making.
  

SUCCESS METRICS:

• Achieve or exceed GRR, NRR, and expansion revenue targets.
• Increase net revenue retention through structured upsell and cross-sell programs.
• Improve renewal and expansion forecasting accuracy to >95%.
• Reduce churn through proactive risk management frameworks.
• Implement standardized global renewal and expansion playbooks.
• Increase average account penetration and customer lifetime value.
• Strengthen cross-functional alignment and customer health visibility.

BENEFITS:

• Our medical insurance is with Cigna as we offer 4 plans to choose from. Our vision and dental insurance are both PPO plans.
• Securonix pays for your STD, LTD and Basic Life AD&D benefit.
• Securonix also provides you access to the Employee Assistance Program (EAP) at no cost. This program, available through Mutual of Omaha, provides professional, confidential telephonic or face-to-face counseling services to you and your loved ones.
• With our 401(K) you are eligible to participate the 1st of the month, following 60 days of employment.
• At Securonix we offer a Flexible Time Off plan, please speak to one of our Talent Attraction Specialists for details.

Securonix is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with Securonix is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, Securonix will make reasonable accommodations for qualified individuals with disabilities.

 

Furthermore, as a federal government contractor, Securonix maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).

 

As part of our compliance with these obligations, Securonix invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.