Email Marketing Specialist (CRM & QA Focus)

📧 Now Hiring: Email Marketing Specialist (CRM & QA Focus)

Full-Time | Remote

Are you the type of marketer who catches every typo, broken link, or targeting issue before a campaign goes live?
Do you enjoy owning execution while ensuring every detail is flawless?

We’re looking for an Email Marketing Specialist with a strong QA and operations mindset to support lifecycle campaigns across email, push, and in-app channels. This role is ideal for someone who thrives in structured environments, loves checklists, and takes pride in executing high-quality campaigns.

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🌟 Why You’ll Love This Role

• Be the quality gatekeeper for high-impact email and CRM campaigns

• Work across email, push, in-app, and promotional campaigns

• Collaborate with cross-functional teams in a fast-paced environment

• Gain exposure to advanced lifecycle marketing tools and workflows

• Grow into strategy, insights, and campaign optimization

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💼 What You’ll Be Doing

As an Email Marketing Specialist, you’ll ensure campaigns are executed accurately, efficiently, and aligned with strategy.

🔍 Campaign QA & Execution

✔ Conduct end-to-end QA on email templates, flows, popups, and SMS campaigns
✔ Ensure consistency across branding, copy, targeting, and product alignment
✔ Validate all technical setups before launch (audience targeting, triggers, deliverability)
✔ Review campaigns across copy, code, and creative assets

⚙️ Campaign Operations

✔ Prepare and execute CRM campaigns (email, push, in-app, promotions)
✔ Schedule and deploy campaigns using ESP/CRM tools
✔ Monitor workflows and ensure campaigns align with strategy

📋 Project Management & Documentation

✔ Maintain campaign documentation: tickets, calendars, campaign overviews
✔ Update JIRA (or similar tools) and track campaign progress
✔ Join daily syncs to review workload and priorities
✔ Flag SLA risks, QA issues, and recurring errors to the team
✔ Identify gaps and continuously improve QA processes

🤝 Cross-Functional Collaboration

✔ Work closely with marketing, product, and creative teams
✔ Ensure alignment across stakeholders on timelines and deliverables

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✅ Must-Have Qualifications

• Experience using project management tools (Notion, Confluence, ClickUp, etc.)

• Proficiency with JIRA (or similar), Slack, and Google Workspace

• Experience reviewing, updating, and scheduling multi-channel digital campaigns

• 2+ years of experience with an ESP platform

• 1+ year of CRM QA experience (Braze is a strong plus)

• Basic Google Sheets skills

• Basic HTML knowledge

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⭐ Nice-to-Have

• Experience working with app-centric or mobile-first products

• Basic knowledge of SQL or data querying

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🧠 Who Thrives in This Role?

• Detail-obsessed operators who double- and triple-check everything

• Process-driven individuals who love checklists and structured workflows

• Fast responders who can meet deadlines in a high-paced environment

• Strong communicators with excellent written and spoken English

• Team players who proactively flag issues and improve processes

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📈 Growth Opportunities

• Expand into campaign optimization and performance insights

• Take on more ownership in lifecycle marketing strategy

• Help refine and scale QA systems and operational processes

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✨ If you’re passionate about flawless execution and want to make an impact in email marketing, apply now!