Posted at: 2 March

Plumbing Project Manager / Quality Control Specialist (Remote)

Company

Offshore Launch is an Austin-based B2B staffing agency specializing in AI-powered Virtual Assistants for small businesses, enhancing operational efficiency and cost savings.

Remote Hiring Policy:

Offshore Launch embraces remote work and hires globally, with team members located in various regions. We support a flexible work environment, allowing employees to work from anywhere.

Job Type

Full-time

Allowed Applicant Locations

Worldwide

Salary

$800 to $1,500 per month

Apply Here

Job Description

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

Impact the growth and success of small and medium-sized businesses.
Work in a people-first, remote environment that values growth and ongoing development.
Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.
Contribute to a culture that values partnership, service, and excellence.

About the Role:

As a remote Project Manager / Quality Control Specialist, you’ll manage a high volume of residential work orders daily, overseeing licensed plumbers in the field. You’ll review diagnoses, validate scopes, and ensure quality control before work moves forward. You’ll act as the technical gatekeeper—flagging issues, clarifying scope, and pushing back on anything that doesn’t meet company standards.

You won’t be scheduling, dispatching, or talking to residents. Your job is to speak contractor-to-contractor—to challenge bids, clarify repairs, and keep jobs moving with speed and precision.

This role is ideal for a licensed or journeyman-level plumber who’s ready to step out of the field and grow into a tech-enabled operations role.

Responsibilities:

Manage and review a large volume of plumbing work orders per day across multiple job sites (all residential)
Evaluate contractor reports, photos, and videos to verify diagnoses and scope accuracy
Spot incomplete or inaccurate bids and work with contractors to resolve before escalation
Provide technical direction to contractors—escalating quality concerns as needed
Ensure all relevant data, documentation, and system entries are accurate and complete
Act as the final internal QA before work is approved, scheduled, or billed
Use internal platforms and documentation tools to manage day-to-day activity efficiently
Collaborate with internal operations team to troubleshoot delays, material gaps, or job issues

Requirements:

3–5+ years of hands-on plumbing experience (residential strongly preferred)
Strong diagnostic instincts and ability to assess work from photos, videos, and contractor notes
Familiarity with common issues in residential plumbing (leaks, clogs, water heater failures, etc.)
Ability to spot sloppy fieldwork, challenge assumptions, and steer contractors to correct scope
Clear, confident verbal communication—you need to push back with precision, not aggression
Willingness to trade fieldwork for full-time remote employment
Fast learning curve with new software—this role relies on a custom internal platform, not off-the-shelf tools
Organized and comfortable managing dozens of open work orders simultaneously
Fluency in English (verbal and written); clear and concise communicator

Compensation & Benefits (to be provided by Offshore Launch):

$800–$1500/month, depending on experience
Annual bonus up to $2,250 (including $500 at 90-days)
13th month pay
HMO coverage (including dependents)
16 Days of PTO
Annual continuing education budget

Apply Here