Posted at: 29 July

Travel Support Specialist – Remote

Company

CompanyDestination Knot

Destination Knot is a remote-friendly travel agency specializing in personalized travel experiences, including cruises and vacations, serving the B2C market in the travel and tourism industry.

Remote Hiring Policy:

Destination Knot supports fully remote work for all roles, allowing employees to work from anywhere. The company hires globally, embracing a flexible work schedule.

Job Type

Full-time

Allowed Applicant Locations

Worldwide

Salary

$25,000 to $65,000 per year

Apply Here

Job Description

Job Title: Travel Support Specialist – Client Services
Location: Remote

About the Role
We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you.

Responsibilities:

  • Respond to client inquiries about existing or upcoming trips.
  • Resolve travel issues (delays, cancellations, schedule changes) in real time.
  • Communicate with airlines, hotels, and tour providers to make changes.
  • Confirm itinerary details, send reminders, and provide travel tips.
  • Document interactions and maintain client records in our CRM system.

Requirements:

  • Previous experience in a travel agency or customer support role.
  • Strong attention to detail and excellent communication skills.
  • Ability to work flexible hours, including evenings or weekends if needed.
  • Tech-savvy and comfortable using booking platforms and CRMs.

Why Work With Us?

  • Remote work and flexible schedule.
  • Growth path into full-time travel advisor or team lead roles.
  • Travel discounts and ongoing professional development.
$25,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Apply Here