Senior Technical Operation Manager (LiveOps)

The opportunitySupersonic is seeking a proactive and Senior Technical Operations Manager to join one of our puzzle game studios.In this role, you’ll partner closely with Product and Monetization to ensure the end-to-end execution of in-game events, promotions, and live A/B tests. You’ll own the technical setup and operational workflows that power Events & Promotions at scale.What you'll be doingOperate monetization and product activities through the game’s back-end/back-office tools: configure promotions, features, set pricing schemes, and define player segmentsEnsure smooth delivery of all promotions, events, and live experimentsConfigure and launch campaigns in back-office systems, including asset management and pricing setupLead weekly A/B test planning and coordinate with Economy, Product, Monetization, and QA to meet timelinesCollaborate with QA to validate that campaign configurations function correctly in live buildsTrack live test performance daily; surface issues and opportunities, and apply quick optimizations to hit KPIsMaintain high availability for emergency troubleshooting and backend fixes during off-hours/weekends to ensure 24/7 game stability.Provide feedback on the internal LiveOps platform regarding business needs, technical requests, and new feature requirementsWhat we're looking forYou have 2+ years experience in a technical role in the gaming industry - a mustHands-on experience working with back-office and game configuration toolsPassion for gamesBackground in hyper-casual/casual gamesBachelor’s degree in Industrial Engineering or a related fieldProficiency in English, both spoken and writtenHigh technical proficiency; comfortable working across multiple tools and platforms at onceExcellent troubleshooting and problem-solving abilitiesStrong project management and cross-functional communication; able to align stakeholders and move fastCollaborative team player with strong interpersonal skills, willing to go the extra mile to help the team succeedAdditional informationRelocation support is not available for this positionWork visa/immigration sponsorship is not available for this positionBenefitsAt Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance. Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status. While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching programLife at UnityUnity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.#SEN