Project Delivery Manager - US, Remote

Hello! ✨

We’re x-hoppers, and we believe connected teams create better stores. Built for retail and powered by Wildix, our AI-driven platform helps store associates communicate instantly, stay one step ahead, and deliver the kind of service today’s customers expect.

About Us…

We’re x-hoppers and we’re building something big: a smarter, faster way for store teams to stay connected. Whether it’s finding a product, answering a customer’s question or stopping theft in its tracks, x-hoppers puts the right information in the right hands, at the right time. 

Our platform combines wireless headsets, real-time AI insights, and cloud communication, built specifically for the fast pace of retail.

We’re a new brand with a big advantage: we’re backed by Wildix, a global leader in business communication technology. That gives us the freedom to move (and creatively) fast like a startup, with the stability and experience of a proven tech company behind us.

We’ve already launched in the UK, Europe and the US, and 2025 was our breakout year with new markets, new products and new teammates (like you!) helping us shape what’s next.

If you’ve ever wanted to build something from the ground up, make a real impact and grow your career alongside a brand that’s just getting started, this is your chance.

About The Role…

We are currently seeking a Project Delivery Manager to lead projects in the U.S. market with a strong understanding of delivering technology solutions in the Retail vertical. As we expand the x-hoppers solution, we are looking for a motivated individual to assist our partners in rolling out x-hoppers solutions and manage the installation process from pre- to post-sales.

What You Will Do…

• Engage closely with key technical partners on high-priority projects, ensuring smooth delivery while maintaining transparency and visibility.
• Work alongside the Delivery Lead and other stakeholders to clarify project scope, objectives, and success criteria.
• Facilitate collaboration among diverse teams, including developers, product owners, and architects, to streamline planning, execution, and delivery.
• Organize and lead meetings with tech partners, including daily stand-ups, sprint planning, reviews, and retrospectives.
• Monitor project progress, identify potential risks, and collaborate with the Delivery Lead to devise and implement mitigation strategies.
• Cultivate a collaborative and innovative work culture that emphasizes teamwork and continuous improvement.
• Manage stakeholder relationships, ensuring communication is timely and effective to manage expectations and strengthen partnerships.
• Identify and act on opportunities to enhance processes, tools, and practices, contributing to the team's growth and efficiency.
• Stay informed about the latest trends and best practices in delivery management, enriching the team's knowledge base.

What You Will Bring…

• 5+ years of experience working in the similar role
• Skills in managing multiple third-party engagements across diverse projects.
• Proven flexibility in addressing challenges and contributing to problem resolution.
• Proficient in traditional and agile methodologies (Scrum, Kanban) and tools like Jira and Confluence.
• Experienced in software and firmware lifecycles, including release processes.
• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent communicator, bridging technical and non-technical stakeholders.
• Detail-oriented with a focus on quality and improvement.
• Experienced in leading cross-functional teams and managing vendor relationships.
• Proactive with a strong sense of ownership and accountability.

Bonus Points If…

• You have a technical background with Telecommunications.
• Have a technical background in networking, SIP & DECT

Why You’ll Love It Here…

🚀 Make an Impact on the Future of Retail – Join a team revolutionising the way stores operate through cutting-edge communication technology.
🏗️ Build a Brand, Leave a Legacy – This isn’t just a job; it’s a chance to shape the voice, culture, and story of a rising star in retail tech.
👫 Work with a High-Performing Team – We believe in trust, autonomy, and working with passionate professionals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are

🚀 Startup Energy, Solid Foundation – We move like a startup, but with the backing of a profitable global leader—so you get the best of both worlds: agility and stability.

What We Offer…

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

💰 Compensation – The total compensation for this role is between $85K and $95K gross per year. The final offer will fall within this range, and reflects the candidate’s skills, experience, and work location.

Happy with them? We offer even more! Our Benefits are country-specific, you can ask your recruiter for more information

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

🩺 Health Benefits  – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage to support your overall well-being.

💰 Retirement Plan – We offer a 401(k) plan to help you plan and save for your future.

Happy with them? Our Benefits are country-specific. You can ask your recruiter for more information

Where You’ll Be Based
Remote position based in the US with occasional travel required for key meetings and project milestones

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Team to understand your background, experience, and motivations (30 mins)

🛠️ Step 2: Technical Interview – A deep dive with CTO of x-hoppers to assess your skills and fit for the role (60 mins)

🎯 Step 3: Final Interview – A conversation with leadership or cross-functional team members to ensure alignment with our values and mission (60 mins)

We Are Wildix

We are an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem. 

Ready to join us? Apply Now!

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