iGaming Business Development Manager

Job DetailsJob Location: Las Vegas - LAS VEGAS, NV 89119Position Type: Full TimeSalary Range: $80,000.00 - $115,000.00 Salary/yearKonami Gaming is looking for a iGaming Business Development Manager to join our team! This position is responsible for communicating with the iGaming Management Team and 3rd Parties to support the iGaming sales and customer service process.  The iGaming Business Development Manager manages the relationship with key customers and ensures their business needs are driven through the organization professionally and appropriately.  Primary responsibilities include planning/forecasting, prospecting, negotiating new commercial agreements, and facilitating the game release process.  This role will involve regular customer communications (both written and verbal), product demonstrations, trade show participation, and conducting analyses to define customer requirements relevant to Konami’s iGaming products.  It requires close coordination with the Research & Development, Quality Assurance (SQA), Compliance, Sales, Marketing, and Service departments.  This position also requires the flexibility to act autonomously at all times while adhering to overall department and company policies and procedures.   What you'll be doing: Business Development Communicate with 3rd Party Casino Operators and Platform Providers about the iGaming Products and Roadmap Perform product demos for potential customers Facilitate the preparation of new commercial agreements by negotiating deal terms, reviewing agreement drafts, and coordinating with iGaming management and Legal teams Take lead in the creation of iGaming sales tools (e.g., presentation material) Provide and maintain resources for the iGaming management team to track and monitor opportunities and forecast revenue Represent iGaming team in tradeshow planning, installation and support Customer Relationship Management Liaise with assigned key iGaming customer accounts to ensure that their issues and concerns are addressed in a timely and effective manner and that a high level of customer satisfaction with KGI is maintained for both products and services.  Develop effective working relationships with key decision makers for each assigned key customer account. Foster open and direct two-way communication with these individuals.  Set and manage customers’ expectations Ensure customers and their iGaming users have a good understanding of the product Identify and engage the appropriate KGI resources to resolve client issues and take advantage of business opportunities (i.e., Sales, Customer Support, R&D, Compliance, etc.) Describe technical issues to Compliance, R&D, and customers Respond to customer inquiries and support tickets Game Release Support Update customer-facing documentation portals to ensure the customers have access to marketing assets, roadmaps, approval letters, and other details required to launch new games Coordinate with customers and IT to ensure they have access to our customer-facing portals (e.g., SharePoint) Support iGaming Product Management with data entry and deployment verification tasks needed to launch new titles New Market Entry Strategy Review regulatory and technical requirements for new markets Identify gaps between existing functionality and requirements Collaborate with Senior Management, Engineering and Compliance to develop a new market entry strategy, including business cases Review internal and external performance reports and provide recommendations regarding new distribution opportunities and the product roadmap Special Projects Work on special assignments that are critical in nature to meet revenue, customer satisfaction issues, timeframes, and other business goals unrelated to core responsibilities. Document and update in-house knowledge database for iGaming products   Konami Offers Competitive Wages Great 401(k) plan with company match Comprehensive health benefits package Generous Company paid Holidays and Paid Time Off (PTO) Tuition reimbursement program   About Konami Gaming, Inc.: For Players. For Operators. For Each Other. Konami Gaming, Inc. entered the US gaming market in the 2000s and we have spent the last two decades moving the industry forward with breakthrough games, head turning cabinets, and a casino management system that brings it all together. Over that time, we have garnered our share of awards and established a corporate culture of success and innovation. A world leader in systems and game development, Konami can offer you the best of both worlds - stability within a dynamic, creative environment. We are excited to announce that Konami Gaming Inc. is growing and expanding into new product lines, including premium and standard games, and new market segments. As we enter a new growth period for the Company, we are expanding our reach to attract top talent in game studio operations, technology and product development.QualificationsWhat we'll want you to have: Bachelor’s degree or higher in Marketing, Hotel/Hospitality, Business, Engineering, Technical Arts or related fields, or equivalent combination of education and experience in gaming industry. Previous experience in iGaming.  A minimum of three years of related experience.  Casino management experience desired, product management, product marketing and/or slot floor understanding and technical certification preferred. Ability to communicate professionally and efficiently, both verbal and written with all levels of the business. Must be able to obtain and maintain Gaming licensure(s). Intermediate and above-level understanding and usage of Microsoft Office products.    Additional Requirements: Minimal travel necessary. 0-30%, or as business requires. Employee must be flexible to the travel needs of the business. Must possess a valid driver’s license. Work Environment: Full-time / 40+ hours per week. Must be flexible to work overtime, including nights, weekends, and holidays as required. Must be comfortable working in an area with limited working space for long hours with the ability to remain seated at computer terminal for extended periods of time. Extreme repetitive motion using keyboard, mouse, and telephone. Must be able to work at assigned location to enable direct communications and interactions with team members, management, and others as necessary, unless traveling for a business-related purpose. Ability to work effectively and efficiently in a high-stress, fast-paced, and high-pressure environment while maintaining high standards of accuracy, paying attention to detail, and meeting assigned deadlines. Demonstrates high integrity, trust, and strict confidentiality. Ability to maintain excellent communication and a positive, respectful, and professional attitude and relationship with clients, employees, peers, co-workers, all levels of management, and all outside organizations conducting business or otherwise interacting with the company. Ability to always act autonomously while adhering to overall department and company policies and procedures. Position shall work primarily in a smoke free office environment. The noise level is low to moderate. Position shall maintain a cubicle or office in close proximity to other cubicles and offices.  Position may be required to attend monthly Field Research trips to casinos, tradeshows, or as needed. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality. Must be able to tolerate areas containing secondhand smoke.   Konami Gaming is an Equal Opportunity Employer committed to diversity in the workplace. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, marital status, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 702-616-1400 and let us know the nature of your request and your contact information.