Software Quality Intelligence Engineer

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.The Role:At Logitech, we build software powering hundreds of thousands of collaboration devices deployed worldwide. Every day, our devices generate millions of telemetry events, crash reports, and quality signals that help us understand how our products perform in the field.We are looking for a Software Quality Intelligence Engineer to join our Analytics & Quality Engineering team. This role combines hands-on software validation with analytics and investigation to ensure the accuracy and reliability of the data that drives engineering decisions.You will execute targeted test scenarios to validate that software events, logs, crash reports, and telemetry are generated correctly, verify the accuracy of analytics dashboards and quality metrics, investigate field trends and regressions, and partner with engineering teams to improve software quality through data-driven insights.This is an opportunity to help define how software quality is measured and continuously improved across Logitech.Your Contribution:Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:Design and execute manual and automated test scenarios to validate software telemetry, events, logs, crash reports, and analytics across Logitech collaboration devices.Validate end-to-end data flow from devices through analytics pipelines to dashboards, ensuring data accuracy and integrity.Analyze telemetry, system logs, and field data to identify software quality trends, regressions, and opportunities for improvement.Partner with engineering teams to investigate customer issues, perform root cause analysis, and validate software fixes.Develop automated tools, scripts, and dashboards to monitor software quality, detect anomalies, and improve engineering visibility.Support release readiness by providing data-driven insights into software stability, reliability, and customer impact.Leverage AI and modern analytics techniques to accelerate data validation, quality investigations, and root cause analysis.Key Qualifications:For consideration, you must bring the following minimum skills and experiences to our team:Bachelor's or Master's degree in Computer Science, Computer Engineering, Software Engineering, or a related field.5+ years of experience in Software QA, Software Analytics or Software DevelopmentStrong understanding of software development and software testing methodologies.Experience validating software on Android or Linux-based systems.Experience analyzing logs, telemetry, and software behavior.Proficiency in SQL for data analysis and validation.Experience with Python for automation, scripting, or data analysis.Familiarity with data visualization tools such as Tableau, Power BI, Grafana, or similar platforms.Strong analytical, debugging, and problem-solving skills.Excellent written and verbal communication skills.Additional Preferred Skills:Experience with any of the following is a plus: Android platform development or testingEmbedded Linux systemsTelemetry and observability platformsCrash analytics toolsSnowflake, BigQuery, Databricks, or similar cloud analytics platformsCI/CD and DevOps workflowsJira and defect management systemsStatistical analysis and trend analysisAI-assisted software debugging and analyticsCollaboration or video conferencing products#LI-RD1Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.