Head of Customer Marketing

Freshness basis: The employer did not publish a posting date. This vacancy was first observed 2026-10-07T15:16:29.487Z in the second fully complete pass: a verified complete discovery pass after a verified complete same-version baseline pass.

Remote eligibility (source wording): Remote (Mexico). See the original requirements below for state, residency, timezone, work-authorization and gathering restrictions.

About RevolutPeople deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.About the roleGrowth at Revolut is where strategy, data, and creativity come together. The team drives expansion by launching in new markets, accelerating acquisition, and boosting engagement and retention. They turn insights into action, working across teams and channels to scale what works and experiment with what’s next.We're looking for a Head of Customer Marketing to lead our CRM strategy and execution in Mexico. You'll create targeted content, set up and execute campaigns, and measure the demand generation strategy for Revolut Business to drive new customer acquisition and expansion opportunities.Up to shape what's next in finance? Let's get in touch.What you'll be doingLeading marketing activity for Revolut in Mexico, overseeing growth, product marketing, social media, and other marketing activitiesDriving marketing targets across the full customer lifecycle, including sign-ups, activation, engagement, and cross-sellDeveloping and executing growth and go-to-market strategies to scale our presence in the regionPartnering closely with Product, Growth, Social Media, etc. to align marketing initiatives and deliver coordinated, high-impact campaignsRepresenting the local Marketing team with regulators and relevant external stakeholders, ensuring alignment with local regulatory requirementsBuilding an understanding of the market and customer needs to identify local and global opportunities for features and servicesDeveloping growth strategies to support local scaling plans, ensuring marketing is aligned with the broader business growth agendaWhat you'll need13+ years of experience in product marketing, customer lifecycle marketing, or growth marketing, ideally in a fast-paced, high-growth environmentExpertise in product marketing, with experience developing marketing strategy and leading execution for products at scaleA demonstrated ability to set strategic direction and lead complex marketing initiatives, working closely with cross-functional teamsA solid understanding of customer needs, market dynamics, and competitive landscapesA track record of using data, customer insights, and experimentation to shape marketing strategy, inform product decisions, and drive measurable business outcomesExperience developing and executing go-to-market strategies, including audience segmentation, positioning, messaging, value propositions, and campaign strategyA commercial mindset with the ability to own marketing targets, such as sign-ups, activation, and cross-sell, while balancing local market needs with global product strategyExcellent stakeholder management and communication skills, with the ability to represent Marketing with senior stakeholders and external/regulatory audiences when requiredTo be comfortable operating in a high-performance environment, with the autonomy and ownership required to build the local marketing function in MexicoNice to haveExperience with SQL, Figma, Amplitude, Braze, Hubspot, Salesforce, CRM platforms, Looker, or TableauFamiliarity with fintech, payments, banking, or other technology-driven industriesBuilding a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.Important notice for candidates:Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice