ICUE Test Engineer

Position Summary, Responsibilities and Expectations:• Expectations: o Able to complete testing and file results with minimal oversight.o Solid knowledge of PCs and their various componentso Able to troubleshoot across multiple platforms.o Experienced test plan creatoro Troubleshoot issues of Windows/Mac/Phone (Install, repair..)• Responsible for: o Complete QA testing for SW and FW o Compiling reports on findings and testing data gatheredo Record testing data and analyze results, and file all issues and concerns in bug tracking SWo Develop Product test plans.o Providing recommendations and advice to relevant stakeholders• Refer: o IT support position has 1-2 years experiences.Essential Skills and Experience:• A passion for creating best-in-class technical documentation and training materials.• Self-starter with minimal need for oversight• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences.• Good understanding of Severity levels, QA Processes for software development, debugging, etc.• Good document skills (Word, Excel, Outlook etc.)• Expert skills with Gaming and another technical products.• Experience about Web testing and Qase, Jira.