Quality Engineering Lead

Supercell · full-time · posted 3 Sep

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The actual job

Quality Engineering Lead

Supercell

Seniority
Lead
Engagement
Full-time
Posted
2 days ago

What the posting asks for

  • Test automation
  • AI-assisted testing tools
  • Cloud infrastructure
  • DevOps practices
  • Transforming manual QA to automation

Employer text

The posting, in its own words

We are looking for a Quality Engineering Lead to join the Player Platform team, owning quality strategy and execution across Supercell Store, Supercell ID, and Supercell’s web presence.In this role, you will shape and lead the quality function for a set of systems that touch every player and every game team, from real-money commerce to account identity to our public-facing web properties. You'll also play a leading role in a bigger ambition: working with game teams to push end-to-end automated testing across our games and their connected systems further than ever.Player Platform is not a game team, and testing it looks somewhat different than testing a game. Supercell Store handles direct player payments on the web. Supercell ID is the identity layer connecting hundreds of millions of players across every Supercell title. The Supercell ecosystem also spans supercell.com and adjacent web services, with their own compliance and accessibility obligations. Bugs here don't just annoy a player, they can break a purchase, lock someone out of their account, or create a compliance problem. We need someone who treats quality as a core system property, not a phase at the end of a sprint, and who's excited by a genuinely unsolved problem: full end-to-end automated coverage across our games and platform systems together.What You'll Be DoingOwn the QA strategy across the Player Platform products and services and decide where manual testing, automation, and monitoring each pay offLead the shift from a manual-first testing practice to one built around automation and AI-assisted testing, working hands-on with the teams to build that capability rather than delegating the workGet involved at the earlier stages of design and implementation, not just the test stage, pushing for testability and clear failure modes before a feature ships to productionBuild and scale test automation in partnership with engineering, embedding quality gates into CI/CD rather than bolting them on after the factExtend quality practices into production, using monitoring and real-signal validation to catch what pre-release testing can'tPartner with game team engineering and QA to extend automation beyond Player Platform, pushing end-to-end automated testing across games and their connected systems further than we've taken it before, with AI-assisted testing opening new groundWork closely with the Automation team in Central QA to align efforts and share solutions across the organizationDefine release readiness criteria and how go/no-go calls are made on player-facing launchesLead and grow our quality team, including hiring, mentoring, and raising the technical bar of the existing teamRun root cause analysis on production incidents and regressions, and turn findings into process or automation fixesCoordinate testing across a wide stakeholder base, as multiple teams, including Games, Social, and Support, depend on these systems workingWhat You HaveHands-on experience with test automation and AI-assisted testing tools, strong enough to build and teach it, not just advocate for itWorking proficiency in a modern programming language, familiarity with cloud infrastructure, and working knowledge of DevOps practicesStrong foundation in core testing principles and methodology: test design, risk-based prioritization, defect lifecycle managementProven ability to build a deep technical understanding of a system's internals, and the judgment to identify highest-risk areas and focus effort therePrior experience transforming a manual-first QA practice toward automation, including the mindset shift, not just new toolingExperience leading QA and/or test engineering for a production system at meaningful scale, ideally where you owned the strategy, not just executed test casesAbility to drive testing practice and influence engineering decisions in teams outside your direct reporting line, using credibility and technical judgment rather than authorityExperience testing across both mobile (Android/iOS) and web surfacesPeople leadership or mentoring experience, and the judgment to know when to test more versus when to shipComfort operating with ambiguity and multiple stakeholders pulling in different directionsAbility to push back on scope or timelines when quality risk warrants it, and to make that case to non-QA stakeholdersWould Be Nice if You Also HaveExperience with payment compliance, data protection, or age-related regulation as they apply to testing and release sign-offExposure to end-to-end or integration testing across independently-owned systems (not just within a single team's codebase)Background testing on PC, in addition to mobile and webWhy This RoleScale: Player Platform sits under nearly every Supercell game and player interaction, hundreds of millions of players touch what you're responsible forOwnership: you're shaping the quality function around what's possible today, not maintaining a legacy playbook, and you have real mandate to change how the team tests and ships, not just optimize the marginsAmbition: you'll help push end-to-end automated testing across games and platform systems further than we've taken it beforeImpact: this goes way beyond cosmetics, it's the gate in front of payments, identity, and compliance-sensitive surfacesEnvironment: high autonomy, low bureaucracy, small team, big impactWhere You'll BeBased in our Helsinki office, onsite, where the majority of the Player Platform team and key stakeholders are located–––That's it about the role! Below, we've gathered some things we feel are important for you to know. Totally optional, but a highly recommended read. Once you're ready to apply, just send us your application through the form on the bottom of the page. –––About Supercell Supercell is a games company from Helsinki, Finland, with offices also in San Francisco, Seoul, Shanghai, and London. You might know us as the makers of Hay Day, Clash of Clans, Boom Beach, Clash Royale, and Brawl Stars. Our mission is to create great games that as many people as possible play for years and that are remembered forever.So, how do we make great games? By putting together the best teams and giving them the freedom and independence to succeed. And by taking risks, failing, sharing learnings, and killing lots of projects. Hey, You Might Love It Here!Independent cells and trust are at the core of our culture. But it takes more than that to make great games. We take good care of our people, providing them with the compensation, work environment, and resources they need to succeed while having fun along the way.You Are Not Your Job Title ™Here, you won’t need to focus on chasing titles or climbing ladders. Internally, our job titles don’t include prefixes like Senior, Junior, Principal, or Director. Recognition isn’t tied to your title, as it doesn't define the impact you can have around here.Benefits and Compensation Luring you in with glitter, glamour, and gems isn't what we're about. We want you to enjoy your time here fully, so we structure our compensation and benefits with that in mind. It starts with perceiving you as a human being, not a resource.Relocation? Yes!No matter where you’re moving from, our dedicated mobility team and partners will support you throughout your move. We’ll ensure the process is as smooth as possible for you and anyone joining you – whether they’re family members of the human or animal kind!Not Sure if You Should Apply? Many candidates with great skills and experience second-guess themselves. The bar is high, but if this role excites you, apply! We’re here to help you succeed. Also, we're happy to learn about any specific accommodations you may need to fully engage in our recruitment process.Wishing you all the best,The Supercell Recruitment team